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Greentree Property Management
Your trusted partner for seamless living in San Francisco.
4.2(5 reviews)
Business
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Your trusted partner for seamless living in San Francisco.
Greentree Property Management is a dedicated property management company serving San Francisco with a focus on residential apartments. We connect tenants with quality rentals through responsive agents like Lucas and provide on-site management with professionals such as Otto Wacker and Jack Mattingly, who ensure maintenance and resident care. While we strive for excellence with personalized service and building upkeep, we continuously work to improve our operations based on resident feedback. Our goal is to make your rental experience stress-free and supportive, whether you're searching for a new home or enjoying life in one of our managed properties.
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Personalized tours and leasing support with agents like Lucas to help you find the perfect rental based on your specific needs and preferences.
Dedicated on-site managers such as Otto Wacker and Jack Mattingly provide responsive maintenance, resident check-ins, and daily building inspections.
Handling emergency and routine maintenance requests to ensure your living space remains safe and well-maintained.
Regular janitorial services and common area maintenance to keep properties clean and in good condition.
Ongoing assistance and recommendations for residents, with efforts to address concerns and improve service based on feedback.
5 stars for Lucas. I worked with the agent Lucas down in West Hollywood to try to find an apartment with my partner. We had very specific requirements - 2b/2b with in-unit laundry, central air, top floor, balcony, fully remodeled, lots of storage space... and a bunch of other things. Lucas met us at our first tour and took the time to learn what we were looking for, and then he sent us very specific listings that met our demands within our price range. He let us tour apartments at our own pace and answered every question we had, and never made us feel rushed or pressured. This was during the holidays too, so it was really a time crunch for him and for everyone. Lucas took the initiative to reach out to us again after the break when he had some new listings, which was fantastic. Unfortunately we ended up signing a lease with a different company, because the prices for apartments that Lucas represented just seemed too expensive for what they were, even with the nice remodels. We were finding units elsewhere that were lower priced with similar or even better finishes and amenities. Regardless, if I'm ever looking for units again, I'd hope to work with Lucas once more. Thanks for the great experience!
I’ve lived in a Greentree Property apartment for over two years now, and my experience has been nothing but great. A huge reason for that is the building manager, Otto Wacker. Otto is absolutely amazing—he is always available, responsive, and genuinely cares about the residents. Any issue that comes up is handled quickly and professionally, and he always makes sure things are done right. What really sets him apart is how far above and beyond he goes. On occasion, he has even helped me by walking my dog while I’m at work, which speaks volumes about the kind of person he is. It’s rare to find a property manager who is not only reliable and efficient, but also kind and thoughtful. Greentree Property is lucky to have Otto, and living here has been a positive, stress-free experience because of his dedication. I highly recommend this property to anyone looking for a well-managed place to live.
The agent I worked with, Lucas, was so helpful and thoughtful. He answered all my questions and took me on tours of multiple units based on my specific preferences and schedule. Initially my first appointment to view an apartment was cancelled by the staff but after I was connected with Lucas the rest of the process was really smooth and we were able to get a great deal on a unit. Having a dependable agent helped us find a great apartment!
Greentree is an outstanding property management company. I moved into 642 Alvarado in June 2024 and lived there for a year—it has truly been one of the best rental experiences I’ve ever had. My first interaction was with Koren Alexander, who was incredibly responsive and helpful. She made sure I could tour the apartment the very same day and arranged a seamless contract signing. I even reached out to her once on a Sunday with questions about pet policies, and she immediately responded—such dedication! My on-site manager, Jack Mattingly, was equally exceptional. Jack is the best on-site manager I’ve ever met. He inspects the building daily to ensure everything is in top condition, and he’s always friendly and approachable. He not only checked in on residents regularly but also gave me wonderful recommendations when I first moved to San Francisco. Whenever I needed anything, Jack was always available and willing to help. I’d also like to recognize the janitorial staff—the building was cleaned every Friday, and they consistently kept everything spotless. P.S. I understand the frustration some residents may have felt with the recent construction, but I appreciated that management offered discounts during that period. It was a thoughtful gesture. San Francisco desperately needs more housing, and while construction and remodeling can be inconvenient, I believe it’s an important part of improving the city’s housing options.
GreenTree is an absent management group. Since they have purchased our building, upkeep is near non existent. There are spiderwebs in common areas, sticky spills that go weeks and occasionally months without being cleaned up, fencing falling off railings, general areas that used to be cleaned weekly is not done regularly, lights in the garage are constantly out for weeks, the list could go on. Management is rarely on site and consistently unavailable during their hours. Emergency maintenance issues are difficult to navigate because the number for the resident manager takes you to an AI system and not the manager. As a result residents are required to submit a standard maintenance request which can take days to be addressed depending on what day of the week and what time of day it was submitted. Laundry machines are contracted out to Tumble. Machines are out of order regularly. If a resident has an issue with machine maintenance, Tumble refers residents to on site management who are responsible for machine upkeep and when requesting maintenance to management they refer back to Tumble and as a result it is not addressed. At the end of the day I realize this is a business, but GreenTree’s attempt to run a lean operation means tenants have to fill the gaps of contracted services (pest control, laundry, garbage, cleaning, etc) or be frustrated into accepting lesser standard of building care and service. This is just an investment for GreenTree, but this is where residents live, create homes, raise their families, and deserve to have a reasonable standard of care to the place they call home.
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