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Garrett Emeryvia Google

over 1 year ago

Owner is nice enough. However, brought my boat in for two things, steering and surf system. They spent about 5 minutes checking my steering and maybe 30 minutes tops playing with surf system. They charged me two hours labor for this. 300 dollars for almost no work. They stated my ballast tanks were full, strange as they were emptied before we trailered our boat. Swim deck cover was off/missing and owner said they don’t remove the covers, found cover in a storage compartment so yes they did take it off. Boat was left uncovered and is now pretty dusty. May be a great rental place, don’t know as I don’t rent. DO NOT TAKE YOUR BOAT HERE FOR WORK! Unfortunately, they just don’t have the skill and experience needed to troubleshoot and repair. Also, they had my boat for two weeks to do less than an hour of work.

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Joe Cornejovia Google

over 8 years ago

Yorgo, company keep my jet ski for a couple month until the summer was over which I could understand it’s a busy season for them . I sent him a text message in the morning and see if there where any guarantee on his work. No respond. Call him a later in the afternoon and explain to him that they had work on my Jet ski. I took it in on 8/24- and pretty much they had it for most of the summer. They have a bunch of salvage jet ski in there yard and use one of them to replace a fuel pump not brand new. I didn’t get a chance to ride when I receive it but their staff has mention it drive fine. I took there word on it and pick it up on 10-4 around this time water was chilly not my time to be going in the delta and testing and sure am glad I didn’t. I stored my power ski in my storage as usual and didn’t really think big about. I paid $776.20 for parts and labor thinking these are honest guys. This past weekend Sept 3 it was the first time riding them. Big disappointment with this company only 4 hours on my jets and the fuel pumps goes out that they installed. I could understand if I had 50 hours or more but 3-4 hours later from the time they repair it. What did I pay for? Don’t take my word for it, its your money people. Good luck......

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Jesse McLeodvia Google

over 8 years ago

Great experience! Professional with great service! These guys know what they are doing. They are straight forward, to the point with no BS. Patrick will bend over backwards to help you, make sure you understand things. My ski rental went smooth as silk and I was treated like a long time customer. Guys, thank you for everything!

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Gina Bakervia Google

over 10 years ago

Renting our first patio/pontoon boat was an excellent experience through H20! Peter and the other staff members were very helpful and provided great customer service!! The boats are in very good condition and it is great to have the option to tow the boat to wherever you want to use it or drop in at Tracy Oasis! The price was very good too! We can't wait to use them again for the larger patio boat and jet ski's!

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Cayleigh Williamsonvia Google

over 11 years ago

Rented jet skis for the first time from H20 Craft Rental and had an overall GREAT experience. The jet skis themselves were good quality: they had great steering control, drove fast, and were easy to learn on. The store launches you directly onto the delta, so you do not need a trailer to rent from there. The delta was really beautiful; tons of different waterways to explore and the water was warm for swimming. Other boaters were friendly and respectful and shared the water safely. Pete was very helpful and provided top notch customer service. He went the extra mile to help us feel comfortable with the equipment. He even stayed late to help us get all our stuff back in. Emily was great over the phone and answered our questions well. Overall, friendly and trustworthy staff. Additionally, this place has some serious deals to save you $$ when renting. It is affordable and great quality overall. I will be renting from here again. Super fun!