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Angi Strahanvia Google

almost 4 years ago

Phil came to our house to meet us and explain to us how everything would go and help us make the decision of who to choose for our move. When moving day came we were nervous and excited at the same time. Phil had broke his foot but still came thru for us. as soon as we met the crew we were instantly at ease. There were four guys in my husband showed them around the house what was to be moved and stuff they were all very polite and courteous it was a big three-story house with a lot of stairs and a lot of turns. We were able to remove a banister on the second deck to take the big furniture out that wouldn't fit through the door and save them going down the steps. They worked all day and most the evening and did a great job. We would use them again we highly recommend them they are all terrific polite young men and we're happy that we chose them thank you Phil and your team

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Tee Deneevia Google

over 4 years ago

Unfortunately, I had a less than pleasant experience with Here to There Movers, this is my second time using them under the expectation that service would improve upon the second time, sadly it had NOT. I used 3 men with one truck, signed the contract and paid the cost, the next day, the manager called and told me that his guys undercharged me and that they would take their mistake out of my account. NOT MY PROBLEM!!! With the 3 men, one was extremely overweight and out of shape, ironically, he did most the labor which caused them to take 2 hours to load my few belongings and only ONE hour to unload....hmmm..coincidence? Think NOT! There's no reason it should have taken them that long. As the clock ticked away and I verbally expressed my frustrations with the crew, I made them leave my large dining room table and moved it myself. 2 men needed to use my restroom and 1 constantly spoke on his cell phone. At least 2 out of the 3 men would disappear for 15-20 minute increments. I would look out my window and would see 2 of them standing and watching.Most of the time they were incredibly unproductive. Oh and let's not forget the $6 fee to use credit/debit cards and since they had no idea how to utilize the card machine, they charged my account for the move twice! A true dissappointment and I will NEVER use them again!

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Andrew Lampingvia Google

over 7 years ago

Unethical company. Buyer beware! We scheduled our move with Here to There Movers. They showed up late, with the wrong number of people, and said they’d have to reschedule. We told them we needed to move today, so if they can’t do it we would make some other arrangements and get it done. It sucks, but we can figure it out. They ensured us we would be take care of and the move would happen still! Just had to get more men. The manager called and then another district manager from their corporate office called. They promised to make it right. They asked that we still go through with the move and we trust they’ll do the right thing. They said they’d send a second truck, give both trucks for free, 4 men, and charge us the two man rate. When they completed the move, they still charged us for a truck, charged the 3-man rate, and added a $112 fuel charge. The movers at the house were never told anything by the manager about discounts. They tried calling him, but no answer. We called him and he answered. He called me a liar over the phone and told me he would never have promised those types of discounts. If we don’t pay the movers tonight they will just pull it from our credit card on file and charge us a fee. This is ABSOLUTELY a bait and switch. Now, they won’t take or return our phone calls.

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Jordyn Kvia Google

over 10 years ago

From the Start, the ladies at the Indy CS office were nice and patient. They were prompt with their follow up calls and knew what they were talking about. The Quoted Price was the exact price I paid.....The guys that showed up to move the safe were polite and professionals. I think it actually was over the hour mark by a couple minutes. They only charged me for the single hour. And they moved a 925 pound safe up to a third story. WOW. I was impressed...... Thanks to Travis, Jennifer, and Debra. You guys are awesome. I will use H to T movers again and will recommend them to friends and family.

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Angela B Sheadvia Google

over 12 years ago

We used Here To There Movers On Oct 1 to move our 3 bedroom, 3 level home from Indianapolis to Anderson. I was a bit hesitant to use them because of bad reviews I had read but I called and spoke with a manager who assured me that everything would be done professionally, carefully and as quickly as possible. Roosevelt (Rosie) and Steve showed up just a few minutes past our scheduled time only because they had a bit of trouble locating our house, which was not surprising. They were both very nice, polite and professional and only took a couple of bathroom breaks. Our move took a total of 5 hours including travel time. We had one truck packed full. I have to say I was surprised that nothing was broken or damaged from the move! I was very pleased! I would have liked it to have taken less time, but with all the stairs we had in both houses, it was understandable. I would use this company again in the future with no hesitation.