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Tori Fellervia Google

about 1 month ago

Update: Following a prior review, I was able to get in contact with Heather. After a great conversation discussing the situation and reviewing options, we were able to identify a misunderstanding. I appreciate the time Heather took to make sure the situation was addressed, and to explain in detail for my understanding. Furthermore, she reiterated her dedication to customer service, which was exemplified through our conversation. ________________ Their Customer Service. I had a SIGNED freeze agreement on file and they continued to charge me full price and not respond to emails requesting assistance. Honestly, if I could give them a caution sign rather than a star, I would. It is SHADY when a business does not communicate changes in their charges. Hopefully I won't have to sue just for them to honor the agreement we have on file.

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Skyler Brantleyvia Google

5 months ago

I absolutely love this gym it had my name written all over it! After one free session I was instantly sold and bought the membership same day. Heather was an amazing help as well they have a great thing going at this gym!!!

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Eddie Rocketshipvia Google

about 1 year ago

Heather and Chad (the Owners) and their staff are so friendly and helpful and very hands-on with their clients. I had a great feeling about working out there the moment I walked in to try it out. I absolutely loved the Hot Thunder (rower) and the Hot Cycle classes. I have the same equipment in my home gym, but doing it in an infrared sauna is a totally different experience, and it somehow makes me push myself harder than doing it at home. Looking forward to trying all of the classes out! Edit: 2 months in and loving this more than ever! Even when I work out at home, I love to come in for the Hot Stretch class. Thunder, Warrior, and Barre are my favorite classes here.

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Sariah Allenvia Google

over 1 year ago

I absolutely love the flexibility of a 24 hour gym that fits better with my busy lifestyle compared to your basic gym. The option to pick an isometric workout or hit class has been great for me and the variety of classes are also ideal. The gym is always clean and has an area for weight lifting. Heather, Chad(owners) and Talia have been the most welcoming staff of any gym I have been too. This gym has exceeded my expectations and I’m excited to workout everyday.

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Jen Clarkvia Google

over 1 year ago

I'm not sure why it took me 2 months to write this, since I fell in love with HOTWORX - Aurora/Buckley immediately, but I guess I just wanted to make sure I could write an HONEST 5-star review that would cover more than just my initial excitement. I have been lifting weights in my home gym, consistently, for over a decade, but I started noticing that as I got into my 40s, I kept injuring myself more and more, doing the same things I'd been doing previously, without issue. My mobility and flexibility were starting to decrease, and as much as I didn't want to make a change to my current routine, I knew that I needed to find a different, safer way to exercise. A friend of mine told me about HOTWORX, so I thought I'd give it a shot. I've honestly never enjoyed being in a sauna, and working out in one sounded like pure torture, but I also realized the benefits far outweighed all of my hesitation, so I thought I'd give it a try... and to be completely honest, I was HOOKED after day one! Heather and Chad are the owners of this studio and they made me feel so incredibly welcomed and part of their HOTWORX family, right away. Talia is the manager and she is amazing as well. I've never enjoyed going to commercial gyms because of the "ick" feeling of judgment I get from the moment I walk in the door. It was never like that here, because they make everyone feel so incredibly welcomed. The second day I came in for a class, they already knew me by name and welcomed me with a smile. Seriously, what other gym can you say that about? Fast forward to (almost) two months later, and my body feels INCREDIBLE! In the beginning, it hurt SO MUCH to use to foam roller at the end of the ISO classes, because my muscles were sooooo tight, and now it's my favorite part of the class. I wake up in the morning, not worried if my back is going to lock up on me, and I know, without question, that my whole day is going to be better after I spend an hour at HOTWORX, detoxing, strengthening, and loosening up my 45 year old body. There are definitely classes I prefer more than others, but I am happy to say I've tried them all at least twice, and love having so many class options, along with access to a 24 hour sauna and gym, so I can always find something to challenge myself, at any time of the day (or night). If you're looking for a welcoming, judgment-free place where you can come to FEEL BETTER, I highly recommend stopping by this location for a free trial class to see for yourself!