inMOTION Auto Care

This has to be the best oil change experience I’ve had. I have a VW - so many places like Jiffy Lube simply didn’t know how to work on it. I found InMotion my searching for a shop with VW speciality. Scheduling was super easy and I received scheduling texts to add it to my calendar. When I arrived, they walked me through different options and we discussed how to help now that my car has started burning oil since having it changed at other shops. They took it on a test drive and gave it a full inspection. They pointed out a few concerns but didn’t try to sell me on anything crazy or expensive, just things to think about for the future. Most importantly, everything was completed correctly and they reset the sensor (seriously, two other places didn’t know how to do this). I got in my car and found it had been vacuumed out, they put candy in my cup holders, and left teddy bears for my kids. Those extra touches meant a lot to me. Then, over the next few days, they followed up via text to make sure everything was going well. I’ve found my new car place.

We are new to Lincoln and needed a place to get our vehicle serviced, through google maps I found inMotion was highly rated. I called to get an appointment and they were able to get me in the next morning. The service went smooth and they provided a very detailed report upon completion. They recommended a few things that might need attention in the future, but no hard sell. The fact that they offer vehicle pickup & delivery is also a huge benefit in our situation.

High end auto shop. Paid 1.5k for rear end struts and shock absorbers on my sedan vehicle. This price included the diagnostic fees. Also asked for them to install my fender liner, which added an additional $111. I came in for having overly sensitive brakes, and a jolty feeling when coming to a stop shortly after doing my own brake pads a rotors. They couldn't find anything wrong with my brakes after test driving it for 1 mile. I also stated that the sensitivity of the brakes comes after 5-10 minutes of driving, which I don't belive Henry did (guy working on my car). They recommended to replace rear struts and shocks, which I did. Henry also fixed a rattling noise, which ended up being the heat shield Overall, still sensitive braking, slightly less of a jolty feeling when braking. Still pretty happy with the job Henry did for my sedan. However, I'm not sure who would be at fault (or if it's just routine), but when dropping my car off at 8am (for diagnosing, and replacing parts), I wasn't able to get my sedan back until right before or when they closed. The diagnostic service taking 8 hours, I do not understand. The parts replacing service taking 8 hours is more reasonable, however I had to call them to make sure I was being picked up eventually (as I had work the next day), since the shop closed in about 15min. To my knowledge, no one was initially coming to pick me up, and it was a good thing I called.

If you’re looking for car maintenance, look no further. InMotion is amazing! Their customer service is outstanding and they are very thorough. They check in every now and then, but not annoyingly so. Pricing is just right too! They have a shuttle service that will get you where you need while your car is getting repairs. They also delivered my car to me for free the last time I took it in. I was having a rough day at work and that made everything 1000 times better! I cannot say enough good things about this place to do it justice!

excellent service. when I had an older car they did work with me to save me some money, yet still do a great job. I, now have a lot newer car / SUV hi brid. it is nearing the end of most of the warranty on it, so I will, likely be returning here for most of my needed repair / preventive maintenance needs. the free popcorn is appreciated and is a bonus. I also like, that I can wait on my car if it is something simple. I like the shuttle service when a repair might take a bit longer, too. I had the last ratings happen on my Present Honda CRV. good job great service, still.