Chelsea Bennett
The website says Dr. Little “accepts most insurance plans.” Reality: they accept none. I found this out only after arriving and spending about 15 minutes filling out intake paperwork. Ironically, while I was doing the paperwork, I was asked how I found them and I said Google — specifically because they were close to work, had good reviews, and took insurance. No one corrected me. It wasn’t until I handed over my completed paperwork and mentioned my insurance card that I was told they don’t take insurance at all — just “not yet,” and that they’re working on it. Don’t advertise insurance acceptance (or let patients continue under that assumption) until it’s actually true. UPDATE: They doctor called me today to apologize for this and explained they did take insurance but due to a change in ownership they are having to go through the process again. Until that is true again they have updated the website. I appreciate them calling and fixing the website






