Bit Blush
I came in to try and fix a hard crashing issue I'd been having lately. The first diagnosis was turning off integrated graphics. Performance kept having issues and when I came back in they told me my RAM was incompatible. In this current market the right ram sticks bottom out at 300 dollars. I decided to keep investigating alternatives and it turns out they pulled up the wrong version of my motherboard; Looking at the 1.0 version instead of the 1.2 compatibility list. I moved my RAM sticks to slots 3&4 and confirmed that the issue was a faulty Slot 2. Had I listened to these guys, I would have spent hundreds fixing the wrong issue instead of just using my MB warranty for free. Two misdiagnoses and a very expensive mistake, I would have been better off not going at all.
