Enda Guinan
UPDATE: I’ve since found another business to handle the repair, and they were great. I still feel a bit sorry for this owner, though. After posting my review, I saw that others had similar experiences with his defensiveness and tone. It’s a shame, because it could all be so much easier for him. I understand how difficult it can be to navigate technology and trust people online, especially with so many scams about. My one-star rating stands, though, because it’s a step too far to publicly accuse someone of being a scammer. ___ I contacted this business to ask about repairing a vintage amplifier. When I tried to call their listed number from my UK mobile, the line returned a “spam” message. I mentioned this in an email and politely asked if there was another way to get in touch. Their response was abrupt and dismissive, suggesting I “get a working phone” and ending with “good luck.” It may have been a simple misunderstanding about international calls, but the tone of their reply was unprofessional and put me off pursuing the repair with them. I’m sharing this so others are aware of my experience.
