Chloe S
My partner and I visited the hot springs after a stressful few weeks. The facilities are beautiful, with thoughtful touches like herbal teas, sparkling water, great views, and a well-designed contrast bathing circuit. However, while it’s clearly meant to be a social bathhouse, the experience would benefit from clearer spa etiquette. Some guests were extremely loud, others were disruptive in the sauna taking up much more space then necessary to do yoga, and sandals and cups left everywhere around the pools created serious tripping hazards. My towel was also taken despite being left in a specific spot with my other belongings, so I had to take someone else's which is gross. While much of this falls on guests, better guidance or enforcement feels warranted given the price. Additionally, the steam room’s heavy use of essential oils was irritating to my eyes and throat and made the experience less relaxing.






