Caroline Lui
I really can’t recommend this place enough. Set was fantastic from start to finish; it felt like he genuinely cared about our experience and he was absolutely lovely to work with. His prices were also extremely fair. If you’re looking for an engagement ring, I honestly think Set is the best you’ll find. After a very disappointing and disillusioning experience with Brilliant Earth (where they tried to upsell us at every turn and didn’t follow through on the services they promised), Set was a breath of fresh air with how transparent and genuine he was. We came to him with a highly specific, complicated dream ring in mind; we had been searching both online and in person for months, and had only been able to find one or two specific artists across the country that were reputable and could get in the ballpark of what we wanted. Set’s design team helped us go from an assortment of inspiration images to a ring that looked exactly like we hoped. He uses high-tech ring molding techniques and is able to achieve intricate custom shapes. I even came in with a gemstone that I was determined would be the centerpiece for my ring— other jewelers had refused to work with a stone that was not sourced through them, but Set was happy to use my stone. My partner had a very specific and rare color of diamond she wanted, and Set ordered several batches of stones until he found one that was perfect. All of this for a price that ended up being cheaper than what Brilliant Earth had quoted us! When I came to him a few weeks after receiving my ring because it ended up being too big, he resized it at no charge, even though he had made it exactly the size we agreed on (my fingers are just smaller than I thought!) Overall, we just had a really great experience and we’re so glad we stumbled across this place randomly.
