Phil
These guys are some mad scientist technician wizards! Amazing work they can do. They fixed a longstanding issue (happening over 5-6 years) I had with my Allen & Heath DB2 DJ mixer; the signal would jump sporadically, and the potentiometers for the high pass and low pass filters would flicker and the volume would spike, then drop, rapidly. It rendered the unit completely unusable — it was basically broken, completely haywire. It was also a fairly intermittent issue. I had searched the web to see if others had experienced this problem or something similar, and couldn't find anything. I took the mixer into Long & McQuade; they were completely stumped and said they had never seen an issue like it and weren't licensed to work on it. The capper was when I sent the unit into JAM Industries in Montreal—the "authorized technicians" for A&H products—and they sent the mixer back after a couple weeks, claiming a "no fault found". I do not believe they tested or even attempted to diagnose the issue. I gave rich description of the problem. When I brought the unit into Lextronics, within 5 minutes, Bobby speculated on where the issue lay, basically correctly diagnosing it right then and there. They managed to fix the issue within 2 weeks and now my mixer is working great, like new. I am so thankful. They also worked on my turntables and made some small adjustments there, and they continue to work on my Pioneer CDJ 900 that requires a new motherboard. Thank you Lextronics!
