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Diana Doylevia Google

about 1 month ago

London bridge auto exceeded my expectations, the team went above and beyond to make sure my vehicle was fixed the right way with the correct part, they even let me know what to expect as far as my check engine light and why it would come back on an the amount of time I would see the light come back on. They were fast, efficient, very thorough and explained everything so I could understand. The cost for labor and parts was very reasonable and they do military discounts. I brought my children with me and they had a selection of toys that the kids were able to play with. They even gave my son a hat which bubba loved 😁. I was very cautious about taking my vehicle to a shop because of past experiences with other places. Hands down I will not go anywhere else for now on. They have my 100% trust and I would recommend this shop to anyone. Thanks again for everything London bridge auto and transmission I appreciate y'all 🙏🫶

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Joevia Google

about 2 months ago

Tyler and the team are the benchmark for customer service! I rarely give 5 stars for anything but after a terrible customer experience with a hefty price tag ($2k) at Southern Kia for an alternator and battery our issue was unresolved. Within 24 hours of having our vehicle dropped off the Monday before XMAS, the problem was identified, communicated, and repair was estimated to be done in a few days. The very next day Tyler took it upon himself to drive to the local supplier to get the part so we didn’t have to wait. He called and I was expecting an update. He simply said “Your vehicle is done.” Great communication! Great overall service! I’ll never take my vehicles anywhere else! Thanks Tyler and team!

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Tim Staggvia Google

2 months ago

I’ve been coming here for quite some time now. Don’t usually leave reviews but here goes. I highly recommend London Bridge Auto and Transmission Repair for all your auto repair needs. I try and do most of the work I can on my family’s vehicles. But I’m getting older and don’t like laying on the ground as much as I used to. Anyway I’ve brought different vehicles in convinced that I knew what was wrong and these folks could have run up the bill on me and I wouldn’t have been any the wiser. But they set me straight and repaired the vehicles for much less than I expected. Bottom line is they are honest and straightforward and do exactly what they say they are going to do. Great to work with. Can’t recommend them highly enough.

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Malcolm Wisevia Google

3 months ago

Tyler and his crew gave EXCELLENT service. From meeting the price he quoted for a major repair to handling some minor issues while performing the Virginia state safety inspection that nearly any other shop I’ve been to would have nickel and dimed me for and taken the $40 I was charged for the inspection and replacing a fog light bulb to well over $100 anywhere else. All in all my experience was fantastic. I would highly recommend this shop to anyone looking for good service and fair prices. Thanks for everything, Tyler. Kudos to you and your crew!

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Anitavia Google

6 months ago

I had an excellent experience with this service! The team is very professional and honest. They repaired my A/C and wheel bearing quickly, taking the time to explain everything clearly. I really appreciate their honest opinions, and if any issues arise, they are quick to resolve them. I highly recommend this shop for their reliability and quality of work.