Long Beach Animal Urgent Care

C

Christopher Borzin

via Google

Dr. Colwill and his team were incredibly kind and patient when we visited their urgent care to make the difficult decision to put our 16-year-old Chihuahua to sleep. Dr. Colwill took the time to clearly explain our options and guided us toward an informed and compassionate choice. He allowed us as much time as we needed with our dog before the procedure and was empathetic throughout the entire process. The clinic even followed up with a thoughtful card in the mail. I highly recommend this clinic.

J

Julia V.

via Google

This was our first time here and we were very impressed by the customer service, organization, and cleanliness of the place. Dr James is very detailed, thorough and took his time to explain to us about our pet’s condition. We were also not pressured in our decision-making. If your pet is in urgent need of service I would recommend this place.

N

Noemí Urquiza

via Google

Dr. Colwill and staff were kind and efficient. We took our kitty late on a Friday night since he had stopped eating suddenly. The price was lower than we expected for an urgent care visit; no appointment was necessary. He was fully worked up with X-rays and bloodwork, and was quickly diagnosed with pancreatitis. He received IV fluids and antiemetics, and we left with detailed discharge instructions and antibiotics (for a separate issue identified at the same visit). All results are printed and on a USB. Would definitely recommend and would take my furbabies again!

C

Courtney A Warren

via Google

This was my first and last time visiting this so-called urgent care. I’m always wary of animal ERs and urgent cares because they tend to be nothing more than money traps — charging outrageous prices because they know we come to them in emergencies, when we’re at our most vulnerable. But this place? This was the worst example of price gouging I’ve ever seen. Not only were the prices disgusting — we’re talking $1,400 for virtually no service — but the staff was shockingly unprofessional and incompetent. My dog barked (as female dogs might do when strangers enter the exam room), and both the nurse and “doctor” LITERALLY RAN OUT as if they’d never encountered a barking dog before. I was stunned. How can you call yourself an urgent care for animals if you’re afraid to come near my dog? But fine, I know my dog and her temperament, whereas you don't - and clearly are triggered by whatever negative past experiences you have. But then came the bill: $99 just to walk in the door, $160 for antibiotics my regular vet quoted me $80, and a laughable $400 for a simple urinalysis, which I declined, amongst other inflated services. The gall they had to hand me that estimate after refusing to provide a real exam was unbelievable. It could not have been more clear that they don’t care about animals — only extorting every last dollar out of desperate pet owners. They’ve intentionally chosen an industry where they can shamelessly exploit emergencies, charging double or triple what any trustworthy vet would. If you value your pet and your wallet, avoid this place at all costs. Wait to see your regular vet if at all possible. Do not give these predators a dime.

L

Lesvia Oakley

via Google

Grateful for finding this animal doctor's urgent care late at night. I appreciate the welcoming, clean, calm environment which helped me stay calm. It was helpful to notice the doctor was calm, friendly, and who made my husband and I feel at ease even more as how he explained the test results and care options. It gave my heart a smile to see my dog return to me with a pink scarf, it showed that special touch and care. I trust taking my dog back here. Thankful for my dog's health recovery!