Shilah Lloy
We had a great experience with MSJ Electronics! We were referred to them by Samsung customer service after our TV stopped turning on. Ken came out to diagnose the issue and explained that parts would take about 5 to 10 business days to arrive, but we were pleasantly surprised when we got a call in less than a week and he was able to come the very same day to complete the repair. Ken was efficient and had everything fixed within an hour. What really stood out was that he brought both possible replacement parts with him just in case, so we wouldn’t need another visit if the issue turned out to be something different. He only charged us for the one part that was the issue, which we really appreciated. He was very knowledgeable, explained everything clearly, and even took the time to optimize our TV settings for better longevity. On top of that, he made sure our cable box and gaming system was set up and working properly before he left. Highly recommend Ken and MSJ Electronics. We would absolutely use them again!
