Services Offered
Luxury Watch Sales & Consultation
Expert guidance on high-end timepieces like Rolex, including selection, fitting, and detailed explanations of features and care.
Fine Jewelry Selection
Curated collection of premium jewelry for engagements, gifts, and special occasions, with personalized styling advice.
Bracelet Adjustment & Sizing
Professional on-site adjustments for watch bracelets and jewelry to ensure perfect fit and comfort.
Personalized Client Service
One-on-one consultations with knowledgeable staff like Andy and Guillaume, offering patient, friendly assistance.
Special Order & Hold Services
Ability to reserve specific items, provide detailed information, and coordinate purchases for out-of-town clients.
Reviews
5(5 reviews)
Rating Distribution
5
5
4
0
3
0
2
0
1
0
R
Ron Sandroussy
via Google
8 months ago
Huge thanks to Andy for making the experience of acquiring my Rolex truly special. His passion, clear explanations, and attention to detail turned it into something unforgettable. A true professional who clearly loves what he does!
O
omar domlogevia Google
8 months ago
An exceptional experience from start to finish. Andy was incredibly knowledgeable, professional, and patient throughout the entire process. He made the moment truly special and memorable. His passion for the brand and attention to detail were clear, and he went above and beyond to ensure everything was perfect. I couldn’t have asked for better service. Thank you, Andy!
K
Kristina Hughesvia Google
about 1 year ago
Andy at Birks exceeded all our expectations! He was welcoming, engaging, and genuinely interested in getting to know us. Unlike other ADs, who can be dismissive when asked about specific watches, Andy made the experience enjoyable and stress-free, helping us explore our dream items with care and professionalism. His outstanding service truly sets him apart!
R
Ryu Kenvia Google
about 1 year ago
First time buying a Rolex watch as a gift. I was extremely satisfied to have 2 great guys help me with the whole process - Guillaume and Andy. Both of them were very amenable and were knowledgeable in their craft. They both patiently answered all my questioned and explained everything I needed to know. I was extremely lucky to be able to find the exact watch that I was looking for. Guillaume sent me all the information I asked for and set it on hold for me. He and the one who processed the sale when I came to make the purchase. Andy adjusted the bracelet and explained the clip. He even offered to let me try on his Rolex - first time wearing one! Everything was very friendly and professional. I felt warmly welcomed by them and was very well served! 10 out of 10 for the whole experience! Would recommend! Oh - and the watch was nice, too!
A
Alex Calvovia Google
over 6 years ago
I'm beyond impressed with the service I received from Marie-Josee and her team, we spoke on the phone followed by a few emails, then made the trip from Montreal to Quebec city to pick up a piece I have only been dreaming to get. I will be making another trip come X-mas for more new pieces. Thanks again
