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Rachel Ostrowskyvia Google

29 days ago

First experience here was a $200 detail and wash. I have two big dogs and my SUV was covered in tons of hair, leather seats very dirty as well. I was very impressed with the job that was done, the young man who cleaned did a great job removing the hair and making my car look amazing again. I’d emptied the car of everything, the only spot that was missed was the inside part of the middle console but that wasn’t a huge deal given the attention paid elsewhere. I’ve since purchased the monthly membership and have been happy with follow-up washes. Consistency seems dependent on how busy they are, but given the price, no complaints, it’s a good deal.

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Jose Limasvia Google

about 1 month ago

Took in my vehicle for a complete detail, interior & exterior. I went to pick up my vehicle after it was done and the results were amazing, they did a really awesome job. Great customer service. Clean place. Great popcorn. Highly recommend MERMAID CARWASH. West of Madison.

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Jennifer Ficklingvia Google

about 1 month ago

I have been going to Mermaid for years. I gave the monthly unlimited package and they do an amazing job every time; inside and out. The staff is friendly. They now serve free popcorn while you wait. And their bathrooms are clean and recently updated. I highly recommend them for all of your car wash needs.

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Denisa Sarvanvia Google

2 months ago

40 for this is unacceptable 🤡 The interior is still dirty visible grime on the seats, floor, and especially the center console and cup holders. These are basic areas that should always be cleaned, yet they were clearly skipped. What’s even worse is that my lip balm was thrown away without my permission. Why are personal belongings being touched or discarded when the actual cleaning wasn’t even done properly? That’s unprofessional and crosses a line. This is rushed, careless, and not worth the money. If you’re charging for an interior clean, do the job correctly and don’t touch things you shouldn’t. I won’t be back.

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Phoenix Risingvia Google

3 months ago

Honest review. This is the only picture I have on my phone right now, from while I was at a local car show (mine is on the left), but I did appreciate the detail job. I almost drove off and left after some young employee who had apparently been assigned to detail my car proceeded to argue with me about how he’d done “tons of Mustangs like that” and questioned my request to hand wash my collectible approaching-vintage daily driver (now garaged almost full-time and very low mileage). After I arrived for my scheduled appointment which I made and agreed to pay the price for a hand wash ONLY. I am part of a certified registry owner of a unique anniversary build Mustang, and I follow owner and dealer recommendations for maintenance and upkeep. Automatic car washes are not recommended for my car, and I also had my hood restored