Mod + Jo Jewelry | Fine Permanent Jewelry | Charm Bar

I got a piercing at their once monthly piercing event and I could not be more pleased with my experience. The piercer, Lucy Machel, did a fantastic job listening to my requests, was extremely thorough in placing my piercings so that they were even and straight, and explained every step of the process so I knew exactly why to expect. She was also very gentle when handling my ears, and even the piercing itself barely even hurt. I cannot recommend her enough.

I love this shop so much! The cutest and daintiest jewelry. Been supporting them for years! Brianne assisted me today and is incredible helpful and sweet! Thank you, guys! Love yall being in the neighborhood! Excited for my new pinky ring! ✨

Nicole did an incredible job with testing the bracelet! Took great care of the installation and experimentation of aftercare! Will be back for so many more!

Me and my mom come to the Dallas area every couple of months for appointments and we came knowing we wanted to find a charm bar. We picked Mod + Jo because their charms and necklaces are gold plated. As soon as we walked in we fell in love with several items! Brianne, Jadan Dawn and Avery were all so patient with us and helpful as we put together our charm necklaces. Everyone in the store was so kind and welcoming. Me and my mom will absolutely be coming back to create more. Thank you so much!! Xoxo

If I could give Zero stars I would, this was THE WORST permanent jewelry experience I’ve ever had. I decided to treat myself to the $200 permanent bracelet the girl with black hair and glasses did a terrible job! She literally zapped the skin on my wrist 3 TIMES!! She said I saw the sparks I’m sorry then proceeded to do it zap my wrist 2 more times.. my wrist was Red and tender so I asked her if she was supposed to use leather so that doesn’t happen and she proceeded to tell me they don’t do that there.. on top of that she didn’t even ask my what size I wanted and put it too tight so I asked for someone else to do it, she said fine asked someone else and walked off with an attitude. The next girl that attempted to do it said the bracelet was too small and I asked if they could cut a bigger piece since I didn’t get a say in the size and then she backtracked and said no this is typically the size we do. The other girl finally attached it and I mentioned again that it was tight and she said my wrist was probably swollen because it was hot out yet the other permanent bracelet I got a year ago had no issue moving up and down my arm. I decided to let it go and check out the other shops nearby, after about 5 minutes I still noticed it was extremely tight and still had some pain and I couldn’t move it so I decided to go back and ask for a refund, I asked for the manager and she was flat out disrespectful and rude. I asked nicely if she could just cut it off since it was too tight and painful and give me a refund and she told me no refunds the receipt she sent supposedly said it, I went back and checked and of course it didn’t say anything about refunds not being aloud so when I asked her again she told me WELL ITS COMMON SENSE, WERE NOT GIVING A REFUND. I told her that’s fine cut it off and I’ll call my card (American express) and dispute it. She said that’s fine we have cameras to show you got it. I proceeded to get it cut off and left it there with no refund. After about 30 minutes she called and was acting super nice on the phone and told me I don’t want you to leave unhappy so I’ll give you a refund I said that’s fine thank you. I guess some folks overheard our conversation and made a big deal about her not giving a refund. I checked my bank account they only refunded me $127 out of the $215 I spent. TERRIBLE EXPERIENCE, TERRIBLE CUSTOMER SERVICE. I will definitely not be back!