Tyler Cotter
Our sewer backed up 2 days before Christmas, I called a couple of places but Mr. Rooter was the only one that would come out that day. They fixed the issue and recommended having my sewer pipes flushed. I had never heard of doing that, soI looked into it and it is on occasion something a home owner should do. So SAM the tech said if I got it done in the next month he would absorb the cost of the first invoice into the cost of the second invoice. I called them about a month later and booked. I spoke with Erin on the phone and honestly she was so cheerful sounding I thought I had gotten a bot receptionist. I was taken aback that she was a live person, as quite often you make a phone call to a company and the person on the other end answers the phone in a very routine way. Anyways she was lovely, Sam came back with two other guys to do the flush. They were neat, quick, efficient. Sam even took the time to recommend using an enzyme cleaner to use as a preventative measure. I asked about the company and it was refreshing to here his positive outlook on the company, he even told me the owner was an awesome guy and would help out doing pretty much anything. Thought that was pretty cool too.
