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robert leechvia Google

about 1 month ago

Only went to get a state inspection. But they found front brakes failing and fires very near to failing. I knew tires were close, and plan to drive to the mountains in snow with kids in a week so was actually relieved to get this prompt to change tires along with getting the brakes done. They weee very patient explaining what state parts were in and offering choices of what got fixed, then getting it done while I waited.

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David Friendvia Google

2 months ago

I purchased a vehicle from a dealer back in July, the dealer had changed the spark plugs, coil packs, valve cover gaskets and spark plug o rings, however they had no record of the timing belt being done. So, I purchased the van and brought it to Mr. Tire to have the timing belt service performed (at a cost of $2200). Afterwards I started getting a random mis-fire code, and when I pulled the coil packs I found 3 of them had a lot of oil in them. I returned the vehicle to Mr. Tire and asked them to remove the valve cover and inspect this, perhaps they had missed something that allowed this to happen. I dropped off the van right before 7pm, and they called me at 9am the next morning, so obviously they did not actually remove the valve cover to inspect, they basically said "we don't know why" and so I went and retrieved my vehicle, I will know take it to another shop to have it diagnosed properly. 12/31 update: the reply from the 'owner' below is nonsense, they never bothered even trying to contact me, I will have to spend more $$ to get ti fixed at another shop.

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Deborah LaFrancevia Google

5 months ago

With only one day off from + in need of new tires and looking for familiar quality I chose Mr. Tires. I was not disappointed! I arrived early and met with friendly professional service and left 2 hrs later with 4 new hi-quality tires at an affordable price including alignment. 5-star all the way!!! 👍🏾

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Manquail Mckivervia Google

5 months ago

I visited Mr. Tire on 2811 Miami Blvd, Durham, NC on September 9, 2025, with the intent of replacing one tire. However, the staff convinced me to replace both front tires, citing that the second one was close to going bad. I agreed and ended up paying $123.99 per tire, plus $34 labor per tire, an $8 fee, and additional taxes and fees. At the same visit, I asked them to check the rear passenger tire for a slow leak. They told me it had a small nail but assured me it had not punctured the tire and did not need a patch or replacement. However, over the following weeks, I found myself adding air to that same tire every single day. I planned to take it back on Thursday, October 2, but on Wednesday night around 8:26pm (October 1), the tire blew out while I was driving to work. I attempted to change the flat only to discover the lug nuts had been stripped, leaving me stranded on the side of the road until AAA arrived. I didn’t get home until 3:30 a.m. due to this. The next morning, I returned to Mr. Tire expecting them to take responsibility. Instead, I was told they didn’t have the $124 replacement tire, and they charged me $173 for a different one. The total came to $210 even after a 10% discount—which seems like a tactic to recoup the cost of the lug nuts they stripped and didn’t charge me for. To top it all off, they broke my car key during the service. I now have to pay $150 out of pocket to replace it on the spot at my home. I will be filing a formal complaint regarding this experience. Mr. Tire has proven to be untrustworthy, overpriced, and careless with their service. I do not recommend this location to anyone looking for honest or reliable auto care.

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Kylie Youngvia Google

5 months ago

I went to Mr. Tire on S Miami Blvd in Durham for a state inspection, and it was a great experience! There were lots of available appointment times on the weekend which I appreciated. I dropped my car off and they called around an hour or two later to say the work was done. Everyone was really nice and great to work with!