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Peter McEvedy Triumphgt6via Google

over 1 year ago

Have just picked up my Beomaster 4401 and Beovox M100 speakers after repair at Multicare. Both have clearly be repaired carefully and are working perfectly. This equipment is very old but cherished and without companies offering the skills shown by Multicare, they would be consigned to the bin. Instead they are functioning like new and ready for another 50 years. Highly recommended.

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Blue Foxvia Google

over 2 years ago

I had to send my JBL earphones to Multicare Electronics. At first, I was a bit sceptical because they're based far away from where I live and I was worried it would have a massive impact on the time it takes to fix my earphones... I was wrong and now I can only write about how great they are :) It's very easy to contact them and their response to emails is fast. The team is friendly and helpful. The courier delivered my parcel to them around 15:00 and Multicare Electronics dispatched my new earphones the following day (sadly the old ones were beyond repair). The service is rapid and I'm so happy I received my earphones so quickly! Thank you!!! 😊

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Jonathan Haskellvia Google

about 5 years ago

I'd give them 6 stars if I could ! Sent them an 18 year old Harmon AV Receiver only half thinking it could be fixed. Communication was exceptional & repair even more so, bringing it back to life literally better than new. Outstanding service at a very reasonable price - I couldn't recommend too highly

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Ben McDowellvia Google

over 5 years ago

My JBL Charge 4 developed a fault and Multimedia were extremely good and fixed it as quickly as they possibly could. Despite having to wait for an extra part to arrive, I received my speaker back within 2 weeks of sending it off in perfect working order with a new main board and battery- great service, friendly staff and really quick response times. They organised delivery for free as well - would definitely recommend.

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Michael Brocklehurstvia Google

over 6 years ago

I recently dealt with this company. They were excellent in every respect of their dealings. In particular: 1. My unit for repair was a Harman Kardon MS150 portable player (which is now a discontinued model) which had ceased to load CDs. Multicare issued me an RMA number, which tracked all movements of the unit through all stages. Their systems were highly efficient. 2. They quoted a fair price for the repair and return shipping for me to approve before starting the work. 3. Multicare replaced the defective part in the unit within a few days and advised me it was ready to be returned. 4. Multicare did not ask for any funds until the job was completed. Fairly rare these days! 5. Although I had sent them the unit from the UK, I requested that the unit be returned to my address in France. They quoted a fair shipping rate for this via UPS. 6. They dispatched the unit the same day I paid their invoice. 7. I received the unit within 36 hours at my address in France. 8. The packaging was really excellent with thick foam pads around the Harman Kardon box, then placed in an outer carton. Makes an Amazon carton seem really flimsy in comparison! 9. I plugged in the unit, and it is now working perfectly. In summary, Multicare UK exceeded all my expectations at every level. I have nothing but the highest praise for the way they conduct their business.