NC
Newcastle Car Services
Trusted automotive care with honesty, respect, and exceptional service in Islington.
5
Auto Repair
$$
Trusted automotive care with honesty, respect, and exceptional service in Islington.
Newcastle Car Services is a highly-rated automotive repair and maintenance shop located in Islington, NSW. Known for its honest, transparent approach and customer-focused service, the business is led by Richard and his dedicated team. They specialize in comprehensive vehicle diagnostics, repairs, and blue slip inspections, treating every customer with respect and clear communication. With a perfect 5-star rating, they have built a reputation for integrity, reliability, and going above and beyond to ensure customer satisfaction. Whether it's routine maintenance or urgent repairs, Newcastle Car Services provides professional, efficient, and trustworthy automotive care.
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Comprehensive diagnostics and repairs for all vehicle issues, from engine problems to electrical faults, with clear explanations and honest recommendations.
Professional and efficient blue slip (safety inspection) services to ensure your vehicle meets NSW roadworthiness standards, often available at short notice.
Regular servicing including oil changes, brake checks, and tune-ups to keep your car running smoothly and extend its lifespan.
Expert diagnosis and repair of overheating issues, including radiator, thermostat, and coolant system fixes for reliable performance.
Help with warranty claims and disputes, offering guidance and support even for problems originating from other shops.
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Overall rating
Elise Kellaway
I honestly can’t recommend Richard highly enough. He is such a kind, genuine person and really takes care of everyone who walks through the door. From the start, I felt looked after and never rushed, and everything was explained clearly and honestly. He goes above and beyond to help, treats people with real respect, and you can tell he truly cares about doing the right thing. It is such a relief to find a mechanic you can genuinely trust. An absolute gem and easily the best mechanic I have ever dealt with.
Jola Ramsay
Richard did a blue slip on my car at short notice (thank you!), he was professional and to the point. I really appreciate the no nonsense approach! While I was there, he was helping 2 young German guys who had a warranty issue with a different shop. Wasn’t his problem to sort but he went out of his way to help them try and get it sorted for free. Shows you just how much integrity Richard has. Highly recommended 🏆
Vivien Nisted
I recommend Richard every time. As a woman I always feel respected and listened to in his shop, any issue my van has is broken down for me and clearly explained. Through coming here not only has my van been a happy girl but I have learnt so much about how she works. Sensible prices, a wealth of knowledge and overall a lovely experience. Thanks Newcastle Car Services !
Anita Mison
Richard and staff have been so very helpful each and every time we have been there. His old school approach and his many years of experience makes him a pleasure to deal with. He is also the most honest mechanic we have ever dealt with, if something doesn't need doing, he will explain why, rather than have you waste money on something unnecessary. Lovely bloke, very quick and I would and have recommended him to others.
Mengchen Shi (Mengchen)
I recently had an issue with my Nissan Patrol overheating, and I had to get it towed from Anna Bay to Newcastle Car Services. Richard and his team were absolutely fantastic throughout the entire process. The level of service they provided was exceptional—professional, friendly, and efficient. They quickly identified the problem and kept me informed every step of the way. I truly appreciated their honesty and dedication to getting my car back on the road. It’s not every day you come across such a reliable and trustworthy mechanic. I highly recommend Newcastle Car Services to anyone looking for top-notch service. Thank you, Richard, for turning a stressful situation into a great experience!
