Erick Modesto
My wife had a very disappointing experience at this nail salon today, April 4th. She arrived for a pedicure at 12:15 PM and was greeted by an employee who asked her to sit and wait, assuring her that someone would assist her shortly. After waiting 20 minutes with no acknowledgment, she remained patient, assuming they were busy. However, another 20 minutes passed, and not only did no one check on her, but she was clearly being overlooked while other customers who arrived after her were taken first. Feeling ignored and frustrated, she ultimately decided to leave. This level of poor customer service is unacceptable. Unfortunately, because of this experience, they’ve lost a loyal customer.






