Pet City Houston: A welcoming hub for diverse pets and caring guidance.
Pet City Houston, located at 230 Bammel Westfield Rd in Houston, offers a wide range of pets—from dogs and puppies to reptiles and feeder rats. Customers praise a clean, welcoming store and knowledgeable staff who help with pet choices. Reviews highlight the varied selection and friendly service, though one account mentions puppy housing concerns.
230 Bammel Westfield Rd, Houston, TX 77090, USA
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Offering a variety of puppies, reptiles, and small animals from trusted breeders, with health guarantees and adoption support.
Stocking food, toys, bedding, and accessories for dogs, cats, reptiles, and other pets to meet all your needs.
Providing healthy feeder rodents and insects like crickets and mice for reptiles and exotic pets.
Flexible financing options available for puppy purchases to help make pet ownership more accessible.
Knowledgeable staff offering personalized guidance on pet care, selection, and maintenance for all animals.
Overall rating
Kayla Coffey
I bought Toasty in October 2025. Toasty is the second dog I purchased from Pet City. The first was a Maltese over 12 years ago. I had no issues both times. Toasty is strong and healthy. He weighs 51 pounds at roughly 9 months. It didn’t long to crate train him and socialize him with my other pet easily. He even found another husky to play with. Satisfied and loyal customer.
SummerVarley
The girl with tattoos was very sweet and very friendly and I LOVE my new puppy. This poor rating is more so about the conditions they kept the puppy(s) in. I was not planning on adding another dog to my family, but when I saw this singular puppy inside of its glass prison all alone, I had to meet him. Instant connection, and the sweet girl told me he had been at the pet store since september. It is the end of December! I understand the store works with 3rd party breeders, but if the owners really cared about animals, how could they willingly and knowingly keep a dog in a tiny glass kennel for that long? After hearing about his entrapment, I did everything I could to convince my husband for the funds to bail the puppy out. I made offers and the 3rd parter breeder still had the audacity to rebuttal with higher than what I offered even though the dog had been at the pet store for months. The pet store should not do business with people like that. My dog is grateful to have a new life of freedom, but it just breaks my heart and makes me so angry that people will put their greed before an animal's well being. I'm assuming their high ticket prices are why the dogs sit, but to keep a dog in a tiny glass box with a hamster bottle as a water source for a medium sized dog is crazy work. His name is now Pablo, and Pablo will forever have grass to run around in and a family to love him.
Cynthia M.
Great store! Great staff! I started coming here over 6 months ago. I am able to but healthy feeder rats for my snakes. I have a 26 year old Ball Python named Jake and he is special, I don’t just feed him anything. These rats are clean, healthy, and are handled with care at Pet City. Plus they have cute puppies in the back!
Rachel
It's always super clean at this pet store 🥰 and once you start looking around you can see that the animals are actually so happy to be there. You can tell they are well taken care of and given plenty of attention! Definitely a nice safe place to purchase your next addition to your family. Lex was very helpful and had so much individual knowledge of every animals personalities, she makes it super personable when choosing the right one. Will definitely choose this place over and over when it comes to buying a new pet.
Aziah Green
I come here twice a week just to see all the cool pets and amimal. I love the reptile collection. Being from Ohio we never had pet stores with this many options. So its pretty cool to see the variety of pets to choose from. All different kinds. I normally come to get crickets and mice. Which are always available. The puppies are also very cude and cuddly. I got to hold a puppy 1 time. The workers are more then happy to help customers with their needs. They also offer a nice payment plan for puppies. Im glad this place exist for animal lovers ❤️❤️❤️
