Plumber In DC

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jt zvia Google

over 3 years ago

Plumber in DC failed to do the work properly, and then kept the money after their work failed. I had a leaking faucet in a bathroom. Plumber came out, claimed that the faucet needed to be tightened, and did so. A few days later a larger leak began to occur under the sink in the same place. After paying around $400 for the faucet repair, they said that they had been incorrect about the problem and that the faucet would need to be replaced, which they would do "at discount" for an additional $400. I told them no and that I wanted my money refunded, minus the visit fee. They refused. After weeks of back and forth, they claimed they would refund a small portion of the cost, less than half of what I had paid them. They then never refunded it and began dodging my calls. End of story, I paid $400 for absolutely nothing. I wouldn't trust them.

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Shawn Murrayvia Google

about 6 years ago

Caution: Unprofessional, shoddy work, unethical business practices I hired Mike from 4Fast Plumbing to fix a leaky toilet in my home. Cost was $550 and included a 90 day warranty. The toilet was still leaking after he "fixed it", so we scheduled a time for him to come back. On the day of the appointment, he didn't show up or call to reschedule. He was a no-call/no-show three consecutive times before I finally hired someone else to complete the work. Mike finally reached out to me via text, but I requested a refund since the work had already been done. He didn't respond to that request and it took another two months (and many attempts) to reach him by phone. At that point, he agreed to a refund, but never sent it. My calls to him since then have gone unanswered and he's made no attempt to reach out and resolve this issue. Don't waste your time or money on this company unless you want to be the victim of unethical business practices and shoddy work which will end up costing you more in the long run.

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Vee Campbellvia Google

about 7 years ago

The best experience ever with a plumber~ So my basement flooded... a lot. And the plumber I originally got would only tell me the sump pump was the problem. He didn’t want to fix it. I needed someone to immediately mitigate and fix the issue that created my flood. Looking at reviews online while fighting with other providers to get the water out of my apartment, I contacted Mike at Plumber in DC. While I continued fighting with other venders to begin the cleanup, Mike arranged to come by that next day. When I wasn’t available in the morning and then had a narrow window for when my home would be accessible, Mike adjusted his arrival to avoid the conflict. He identified the problem- the electrical outlet fried my sump pump, called me to let me know the issue, replaced the pump and rerouted the power to a functioning outlet and forwarded a report on what happened- and he did all the work in just over an hour. He also recommended a company to help with the flood cleanup. While other contractors were dragging their feet, looking for ways to get a payout from the insurance company, Plumber in DC simply fixed the problem and provided resources to help. If you need a plumber to do the work right in a very short period of time while not ripping you off, Plumber in DC is the plumber to get. I can’t recommend them more highly!

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West2Eastvia Google

almost 8 years ago

I promised a review because they did an excellent job so here it goes.... I cannot stress enough, how pleased I am with this company! I came home to what I thought to be a backed up drain in my bathtub but it wasn't and it turned out to be a sewer problem. Ugh.... After speaking with a few different companies and receiving a couple of quotes, I decided to go with Plumber In DC. Mike was the owner and technician that I dealt with. He was by far the most knowledgeable and professional. He was courteous and well spoken. He was very thorough, in inspecting my sewer. He brought a camera with him to camera my sewer and locate the problem. He was confident and direct. I didn't feel like I was getting the run around. He made me feel comfortable in the process. They weren't the cheapest but I could tell that this guy knew what he was talking about and I am a big believer in, "you get what you pay for". They dug up the sewer and fixed it all, in one weekend! I was amazed at how fast these guys worked and got the job done! I have zero complaints. Thanks Mike for getting our sewer back up and running! I'll be recommending you to my family and friends.

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Robert Corbyvia Google

about 9 years ago

I had a leak in my garage and called Plumber in DC on a friend's recommendation. They showed up within an hour or two of the call and found the problem after only a few minutes. The gentleman was transparent about the cost to diagnose and fix the issue. I approved the amount and everything was fixed that day! Thanks for the great service!