PB
PMI Birdy Properties, CRMC
Professional property management with a personal touch
2.5
Business
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Professional property management with a personal touch
PMI Birdy Properties, CRMC is a San Antonio-area property management firm located at 18830 Stone Oak Pkwy, San Antonio, TX 78258. Customer reviews describe professional, empathetic service, with Ms. Sara noted for prompt problem solving. Other voices raise concerns about fees, deposit practices, and Rhino insurance, showing a range of experiences.
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Full-service management for single-family homes, including rent collection, maintenance coordination, and tenant screening.
Handling lease agreements, tenant communications, and move-in/move-out processes to ensure compliance and satisfaction.
Regular property inspections, repair coordination, and upkeep services to maintain property value and condition.
Detailed financial statements, expense tracking, and owner disbursements for transparent financial management.
Offering options like deposit alternatives (e.g., Rhino policies) and handling claims to mitigate risks for owners and tenants.
Overall rating
Stephanie Hester
AC issue was addressed the day after it was reported. I feel like understanding how hot it is in Texas someone would have reached out by phone to ask if units could be provided in the house since they could not have someone come same day to assist. We have to pay our bills on time or we are reprimanded but when you have an issue, they can decide the time frame. We are great tenants with no issues, not that should matter in situations. However I feel in this situation, we could have been prevented from sleeping in our downstairs in 85 degrees not being able to be comfortable, waking up with headaches and then having to work in it because some of us work or go to school at home. The service provider that was chosen was great and I’ve left them a great review. But I feel this situation should have had a quicker response time.
Francisca Vargas
If you come across a property managed by this company DO NOT RENT FROM THEM. They will nickel and dime you in every way possible. They will require you to pay $200 dollars to have the apartment cleaned and if you don’t, threaten to withhold your deposit. I did that and they still manage to charge me $777 dollars despite me paying over $1500 for a deposit. That’s what a deposit is for; For any damages caused but the tenant after they move out. I’m a single mother who makes $30,000 a year. Pure evil. Roach infested properties that they refuse to treat and hot water that went in and out for a whole year.
Chip Parker
Sells your phone number to 3rd parties in violation of both do not call registry and in violation of your consent.
Maria Brandenburg
Thank you for your expertise and helping me.
Gary Jimenez
Great job
Genesis Nahal
Very bad experience with this company. From the beginning, the process was unprofessional and frustrating. They made us pay $150 for the application and spend a lot of time submitting documents and meeting all the requirements, including detailed personal information. After an entire week of investing time and effort into the process, they informed us —right after we had paid— that there was another interested applicant. Even so, they asked us to continue with additional steps, which we did in good faith. The most disappointing part was that they questioned our emotional support animal, which led them to request even more steps. Then, in less than an hour after completing our pets’ profiles, they told us they had selected someone else. This shows a complete lack of respect for our time and money, as they clearly already had another decision in mind while continuing to make us move forward. I feel like they played with us throughout the entire process. I would not recommend this company to anyone. If they already have another applicant, they should be transparent from the beginning instead of making people waste unnecessary time and money.
