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PMI Birdy Properties, CRMC
Your trusted partner in San Antonio property management, blending professionalism with personalized service.
1.8(5 reviews)
Business
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Your trusted partner in San Antonio property management, blending professionalism with personalized service.
PMI Birdy Properties, CRMC is a dedicated property management firm serving San Antonio and surrounding areas. With over a decade of experience, we specialize in residential property management, offering comprehensive services for property owners and tenants. Our team focuses on maintaining properties, handling tenant relations, and ensuring smooth rental operations. While we strive for transparency and efficiency, we encourage open communication to address any concerns. We are committed to protecting your investment and providing reliable management solutions tailored to your needs.
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Full-service management for single-family homes, including rent collection, maintenance coordination, and tenant screening.
Handling lease agreements, tenant communications, and move-in/move-out processes to ensure compliance and satisfaction.
Regular property inspections, repair coordination, and upkeep services to maintain property value and condition.
Detailed financial statements, expense tracking, and owner disbursements for transparent financial management.
Offering options like deposit alternatives (e.g., Rhino policies) and handling claims to mitigate risks for owners and tenants.
Not the worst and not the best. You can shop around for better property managers. This one kept nickel-and-diming me, so I had to leave them and go our separate ways. I'm glad I was able to scrape them off my boot and find a new property management company that is more reasonable, has better fees, and is transparent.
Worst experience I've ever had with a rental property. Constantly inspecting home and finding reasons to distribute a fee. Leased property infested with ants and wanted to charge me to spray the first month. When I left the owners mail on counter I was charged a fee to remove mail. Thank goodness I am away from Birdy. Renters beware.
Birdy Properties has managed our leasing unit for the past 10 years. I have nothing but good things to say about Birdy. Everyone with whom we had some degree of interaction, always showed professionalism and empathy. It’s rare to find those 2 values combined. Ms Sara, does standout, I must say, for her promptness and for her problem solving skills with a perfect hint of humanity. I’m thankful for the service that Birdy provided to my daughters and I. If I ever buy, they will be the first contact! Thank you Birdy!
Do NOT go through Birdy properties! They make you a good offer to not take a security deposit at move in but they use a scam insurance company RHINO who makes false claims on the condition of the house and the property management company uses all your “insured” dollars to supposedly fix things that don’t need fixing, which YOU have to pay back. Almost $5000. I have always received my deposit back! Why? Because I take great care of the homes I rent. I’ve also rented my property out and have never seen such a scam. I have seen NO invoices to prove that the cost of repairs actually cost what was estimated. I have attached photos of how the house looked when I moved out. I lived there for almost 4 years had the carpets shampooed and house professionally cleaned and they claim the paint was in bad condition and essentially the whole house needs repainting. Also someone made damages after I turned in the keys and they are trying to charge me for it.(last photo) Also Texas has been in a drought for years. The owners didn’t have a sprinkler system so the grass is brown. I’ve seen the grass turn green if you water more than what is allowed but that is not what the city of Universal City allows. They quoted the entire yard needed to be replaced instead of re-seeding and aerating. Do not think that your payments to RHINO are going towards a deposit. Run from this scam. Please see invoice below and the condition of the house when I moved out. The last photo is the damage that was done after I moved out that they are trying to charge me for. I’ve been trying to resolve this matter since June. I offered to pay what I believe is fair based on fair wear and tear amount of $1200 dollars Birdy recieved $678 and says they can’t assist with resolving lowering the remaining balance and Rhino only responds to emails with no number to talk to anyone directly. Highly do NOT recommend!
Rented a home from them for a year and a half. They will charge you extras without warning so be careful before you submit repairs to them, make sure you check your own avenues first. Beware the Rhino Policy in lieu of a deposit. 45 days after move out I was notified of a $1,000 claim against my account for “excessive damage” without any further explanation or reason. The house was well cared for and professionally cleaned with photos and videos submitted at move out, no broken items or scuffs, no pets and no kids in the house ever. Photos below are at move out. Decide for yourself if you see “excessive damage”. This is a disgustingly unethical way of getting free money out of us even after leaving.
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