PB
Pronto Body Shop, Inc.
El Paso's trusted auto body shop delivering clear communication and quality repairs
4.2
Auto Repair
$$
El Paso's trusted auto body shop delivering clear communication and quality repairs
Pronto Body Shop, Inc. is an El Paso auto body repair shop known for clear communication and friendly service. Customers praise headlight work that looks brand new, insurance coordination, and repairs that restore vehicles to pre-accident condition. The team is described as woman-owned, with Tiffany at the helm and staff like Gabriel and Christina noted for helpfulness. One review cites longer repairs and paint issues in a single case.
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Expert repair of dents, frame damage, and bodywork from accidents, restoring your vehicle to pre-accident condition.
Precise paint application and blending to ensure a flawless, factory-like finish that matches your car's original color.
Professional cleaning and repair of headlights to improve visibility and appearance, often saving the cost of replacements.
Handling communications and paperwork with insurance companies to streamline the repair process and reduce customer stress.
Replacement and adjustment of windows and seals to eliminate gaps, reduce noise, and ensure proper functionality.
Fixing and repainting bumpers to address chips, scratches, and damage, with quality checks to prevent future issues.
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Overall rating
Andrew Serna
Always very helpful. Tiffany the owner is very helpful when it comes to things about insurances. The ladies there are very knowledgeable about insurances and prices for parts for a repair. They always are willing to help at the end of the day
Daniel
Took my car in for repairs of multiple areas. The service took weeks to complete which is understandable, but the outcome didn't justify the time it took. The driver's side window was replaced and now there's a gap between the window and the seal which added road noise to my drive. I had to have them repaint my driver door due to paint chipping already on the second day. A few months later the front bumper started chipping all over, and they refused to repaint it claiming it was collision damage with no damage on the bumper whatsoever. Extremely rude management, and very terrible paint job. Please stay away from them!!
JoAnne Reyes
Great Service took my truck for Headlight work and they look Brand New I was about to buy new ones and I decided to give this place a Shot since it says online they are #1 in El Paso and I’m glad I did. I think the guys name that did the work is Gabriel and the girl in the front desk that helped me is Christina… communication great and very Friendly! Definitely Recommend 💯 -Jennifer Reyes-
Mister Supersport
This is not my first time using Pronto Body shop. I was a victim of a hit and run and there was damage to my truck. I already knew who to call. Tiffany and her crew are experienced, and knowledgeable. They kept me up to date on the progress of the repairs and dealt with the insurance company to get the work done in a timely manner. Ladies if you're worried about how men take advantage of women when it comes to car stuff, that won't happen here. Woman owned and Tiffany takes care of everyone. My truck came back looking as if nothing happened.
Hector Sepulveda
I couldn’t be happier with the service I received at Pronto Shop Body Shop! They did an outstanding job repairing my son’s 2021 Honda Civic Sport after an unfortunate accident. From the moment I brought it in, Tiffany and the staff was professional, friendly, and attentive to every detail. The repair work was completed quickly and flawlessly — the paint matches perfectly, and the car looks brand new again. They kept me updated throughout the process and truly went above and beyond to ensure my satisfaction. I highly recommend Pronto Shop Body Shop to anyone in need of top-quality auto body repair. Thanks for the excellent service!
