Steve
Jeff is a master in his field and there is no other like him. If all his other positive feedback from other reviewers doesn’t sell you on Jeff, then let me tell you my story and I have no doubt that it will. On 12-13-25 I sustained a small rock chip to the windshield of our brand new 2025 Hyundai SUV which had 3,000 miles on it. To my extreme regret my wife and I decided to use a shop (Auto Glass Now 7940 West Freeway) on our insurances preferred provider list. I will not bore you with all the details of my unfortunate experience with them and will only say I received a horrible attempt at a windshield repair from that company. I think the photo of their attempted repair say it all. After leaving the business and seeing that the chip appeared to be the same and looked horrible after the repair, I contacted Jeff out of desperation. In doing research online after the chip happened I came across Quik Fix and observed all Jeff’s positive reviews and that he had achieved and maintained 5 stars over a very extended period of time. Unfortunately for us we chose to go with Auto Glass Now. In contacting Jeff I explained to him that we had taken the vehicle to Auto Glass Now and received what we believed to be a horrible repair job. Jeff was super friendly on the phone and provided me with a lot of information. Jeff has an infectious likable personality and you quickly realize he knows what he is talking about. Upon hearing that I had already had the repair done at another shop Jeff could have easily not spoken with me any further. Instead, Jeff worked with me and requested some photos of the chip to see if there was anything he could do. Jeff set my expectations at a proper level since a repair had already been done. He best put it by saying that most times you get one attempt at a repair and that is it. I came to really understand this once I saw him work. Jeff spent an extended period of time on the phone with me explaining things knowing that the photos I sent him might mean nothing could be done. This would result in him spending his time talking and educating, but might not result in making any money. Jeff understood that and did not care. I could tell Jeff has a passion and enjoys what he does. I cannot explain what this act of kindness Jeff showed me meant to me as I was feeling down and distraught over this botched repair attempt by this other major company. After looking at the photos Jeff informed me that things looked promising, but that he would have to see the chip in person. Jeff was able to squeeze me in the same day and managed to make something that had looked horrible almost undetectable other than the impact dot mark. I think the photo says it all. Jeff kept in constant communication with me on his arrival time. Upon arrival he protected my vehicle well for the repair job by placing a towel over the paint in the area he was going to be working in and leaning on the car in. Jeff and I talked while he worked and I learned he has spent many years in this field which really shows. Jeff is truly an artist when it comes to his work and treats your vehicle and repair as if it was his own. The repair process or methods might be the same with everyone in the field, but there is no substitute for experience and attention to detail. Jeff is a master at both of these. All these big companies make sure to advertise that chip repair is about containing the spreading of the crack(s) and not about appearances or if it “looks” any better. Jeff cares about both and understands the importance of looks as well. As other reviewers have stated Jeff is such an interesting guy and his no rush attitude leaves you visiting with him even after the repair. I tell this story in the hopes of someone finding this review and not making the same mistake I did going with a big company. Jeff will forever be my go-to for windshield chip repair and I hope those of you reading this allow him to work his magic for you.
