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Joyce Kinnearvia Google

about 1 month ago

Especially Great at the Beginning of the Process. We found Kristin to be very helpful with a lot of the process of the sale. Her market knowledge seemed good, as well. Especially at the beginning, the process went smoothly and we got quick responses and feedback. This was particularly helpful since we are out of the area and were purchasing a place for my mom to live in. A lot of the early documentation went really well, and docusign processes were smooth and prompt. We had a good calendar for what to expect in the closing process. Things stayed on this timeline. We did find that some of the follow-up at later points in the process was not as great as we expected. Responses to requests came slower at the end. We do not know why this is the case, but it was not good from our perspective. Also, some of the items which we had believed she had checked on and did make representation to us (inclusion of electricity in the HOA fee), it turns out were not as we had been informed. Unfortunately, we found out the correct information after the sale was completed. We are unsure whether the problem came from our agent's not following through on our request or deliberate misrepresentation from the seller, but it did leave us not very happy. All in all, a successful process, but we do feel that communication was not as great at the end as at the beginning.

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Cheree Pruittvia Google

3 months ago

Amazing Realtor! . Alex went above and beyond for our family. I had a very specific list of what we were looking for and she did not give up until we found what we wanted. Even more, she made it happen in such a short amount of time. She fought so hard for us when hiccups happened along the way and made sure that our family was well taken care of. She explained, in depth, step by step the entire process ahead of time and in real time. She was very transparent with everything we were doing and had a very good way of calming nerves when anxiety arose. Alex is extremely reliable and up front. I don’t do sugar coating and Alex knew that going in to things. She was able to meet the level of abruptness and transparency that I needed. She was able to communicate very quickly and fluently to me especially when I had questions about certain things. She was ALWAYS quick to fit me in to her schedule to go do a showing or paperwork. Alex went above and beyond and I will forever and always recommend her to do any selling, buying, or rentals to everyone I know.

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Dawnvia Google

4 months ago

Communication & Professionalism. Alexandria is truly amazing! From the very first conversation, she made me feel supported, informed, and confident with every decision. She listened to my needs, answered every question with patience, and went above and beyond to make my experience positive. It’s rare to find someone who genuinely cares the way she does. I’m incredibly grateful for her guidance.

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Katrina Papliavia Google

5 months ago

Alexandria Music is very knowledgeable and helpful . Alexandria helped every step of the way. This was our first home in Idaho. She showed us several houses that fit our criteria, and always helped us understand how each house would affect our mortgage. She never got frustrated showing us multiple houses and always kept her eye out for the next best house for us. She communicated with us daily which was especially helpful during the closing process. She always has a positive demeanor and is a delight to work with. I have recommended her to all family members and friends that are looking to purchase or sell their homes.

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Paulina Baezavia Google

5 months ago

Best First-Time Home Buying Experience Ever! As a first-time home buyer, I was nervous about the whole process — but Kevin Ortiz made it so easy! From day one, he was super helpful, always communicating, and ahead of every deadline. I never had to worry about a thing because Kevin was already on it. He truly fights for his clients and makes sure you’re getting the best deal possible. You can tell he genuinely cares and loves what he does. I honestly can’t recommend him enough — amazing to work with, professional, and so easy to trust. If you’re buying a home (especially your first!), Kevin’s your guy!