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Eliza Daviesvia Google

about 1 month ago

Reed Rains have been managing my property for about 4 years now. And recently I'd put it up for sale. I don't live in the area, so it's a huge relief to have the team look after my flat. In selling the flat, they were responsive, gave lots of feedback and helped me position it in the best way possible. We quickly had an offer and they helped negotiate it above the minimum number I wanted. The entire team is fantastic, but I really wanted to call out Francesca and Mia, who went above and beyond to support me in selling the flat. In addition, Olivia in their property management support team was instrumental in helping fix up the flat (post tenants) to help get it ready to sell. Having worked with a few estate agents in Manchester over the last decade, I can happily say my property is in very safe hands with them and I would hesitate to use them again. Thank you team!

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Prova Karimvia Google

about 1 month ago

They were unprofessional from start to finish. From the initial rental process through to move-in, we repeatedly received misinformation and experienced a complete lack of communication between team members. After paying the deposit, we had to chase them for nearly three weeks just to receive the keys. When we finally accessed the property, the condition was unacceptable: visible mold, dirt buildup in the kitchen exhaust, broken kitchen cabinets, marks on the walls, and overall poor cleanliness. Despite these issues, they claimed the property was in “perfect condition.” Unfortunately, trusting their assurances turned out to be a mistake.

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Ian Williamsvia Google

about 1 month ago

I am more than happy to leave a review for the team at ReedsRains who have managed the letting of my property over the last six years. All the staff I have ever dealt with have always been highly professional, efficient and helpful. With the fully managed service I have never been less than completely confident in their abilities, and knowing all the day to day administration is being handled as effectively as possible has been a huge weight off my mind throughout this time. The vigorous screening procedures used to vet potential occupants have always insured we have had the most suitable tenants. After six essentially trouble-free years I couldn't imagine letting my property again without their expertise to support me. Unforeseen complications and problems have of course inevitably arisen from time to time, and I have always been kept informed and up to date while we find solutions and the best way forward. In recent times my main points of contact with the ReedsRains offices have been the Property Managers assigned to my flat. Lily Eckersley, Anelka Dodds and then Lucy Jarvis have all proved to be very approachable and extremely helpful whenever I have needed their assistance. Knowing I can rely on a prompt reply to a phone call or an email is always reassuring, and their continued reliability has been invaluable. As the time approaches when my property will once again be up for rental, I can definitely say I wouldn't even consider going ahead without the services of the ReedsRains Manchester Lettings team behind me.

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Muhanad Ahmedvia Google

about 1 month ago

I recently had the pleasure of working with Reeds Rains letting my flat. I couldn't be more satisfied with the service I received. The knowledge and dedication finding the suitable tenants providing a smooth and efficient process. Regular updates and clear communication from Aky and Jacy. Thanks for the outstanding service

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Jayaseelan Rajamanivia Google

about 1 month ago

Reed Rains is one of the best property management companies in Manchester. I’ve been working with them for the past 7 years, and they always provide excellent support whenever I reach out with a clear description of the issue. Lucia and Ryan are fantastic-they’re friendly, helpful, and always quick to assist. I highly recommend this agency to anyone looking for reliable property management services.