Alan Reyes
Today I had an appointment, at the restore location in redondo beach and upon entry i was ignored. The girl in the iv room made eye contact with me and then look away. I then went to sit down in the waiting area to wait.. Few minutes later she appeared. The customer service was horrible because I wasnt even greeted. Then she (the girl sitting at the front desk) asked me if I wanted to get my IV in the waiting room. There was still space in the iv room. Upon entering the iv room i notice it was only spanish people in the room. Her reason for asking me if I wanted to get my iv in the waiting room. Maria came to take my blood pressure. After my pressure read she returned and asked me if its okay for her to take out someone's iv. I said sure. But she was catering to someone of her same race and treated me as if I was less than. I canceled my appointment and told them that I want to make a written report. When I asked for an email to follow up with the owner the black pregnant girl said "Im the manager, you can email me". I called the marina del rey location to make an appointment for tomorrow and the redondo beach location had already called and told Jake that I was "aggressive" as an explanation.
