RA
Roadside Assistance Austin
Reliable 24/7 roadside help in Austin, from towing to battery jumps.
2.6
Business
$$
Reliable 24/7 roadside help in Austin, from towing to battery jumps.
Roadside Assistance Austin provides prompt and professional emergency vehicle services throughout the Austin area. The team offers towing, tire changes, lockout assistance, and battery jump-starts for cars, trucks, and motorcycles. With a focus on timely response and clear communication, they aim to get stranded drivers back on the road safely. While experiences vary, many customers praise the fast, friendly service from drivers like Cowboy and Yerandy.
No photos available
Safe and secure towing services for vehicles of all sizes, available 24/7.
Quick battery jump starts to get your car running again on the spot.
Professional help with flat tire changes and repairs for all vehicle types.
Assistance with vehicle lockouts to help you regain access without damage.
On-site fuel delivery when you run out of gas, getting you back on the road fast.
Overall rating
Kurt Shimada
Our battery died outside of Austin, and they sent us help. After our car was started, the driver followed us to ensure that we were ok. We highly recommend them!
An Moreno
Extremely poor customer service! I have NEVER encountered a business that lacks customer service so badly! Lady at dispatch kept hanging up on me and would not stop talking over me when I was trying to explain my situation to her when she was misunderstanding. Called back again, someone else answered, I let them know the previous lady hung up on me, they said “hold on” and transferred me to her again, she hung up once more. Called a final time and told them I didn’t want to be transferred because the lady was no help. What did they do? Transferred me to her for a 3rd time! As soon as she heard my voice she hung up again. I called AAA to make a complaint and to cancel my tow with this company as I don’t want to give these people more business when they don’t have basic human decency and informed them of their poor customer service.
blake thomas
Exceptionally rude and grumpy driver called to say on way as required by AAA he hung up in me before I could tell him to back into my driveway. Arrived met him at top of driveway tried to say good morning but he refused to roll window down and acknowledge me. Drove down driveway and got out and once again I tried to say good morn but he refused to even look at me and began mumbling. When I approached him to say why are you mumbling and why wont you say hello to me he began complaining about the position of my car at edge of my garage. Then he suddenly turned around and said get someone else and left. This was an older extremely grumpy man who should never ever be allowed to deal with people and shame on this company for employing. Classic stereotypical tow company. I have filed a complaint with AAA but also intend to elevate much further in the end.
Evan Rozsa
My driver, Franklin, was AMAZING! Very attentive, communicative, and quick in his work. Very well done and I sincerely appreciate him in my time of need.
Minhji
Ray Mcneill
I only give one star because they don't have negative stars. They are a scam I called them because I had a dead battery. When they arrived their first concert was cash payment. They tried to jump start my vehicle with a disconnect battery but it didn't work. Guess they couldn't figure out the the battery they used didn't have enough cranking amps. Told me it was a starter or soilioid. When the towing company arrived, they used a portable jumper. It started first time. This is a con or they are not qualified to do the job.
