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Phillip Hoovervia Google

about 2 months ago

I chose Roto-Rooter services because I’ve trusted their brand for many years with other different issues. This time it was my home and the drains were stopped somewhere between the house and the street. And water was backing up into the house whenever used. The technician STEVEN came out and did a fantastic job and was extremely professional in all aspects of the service. Thank you very much STEVEN for your diligent hard work. They also sent another gentleman out and they ran on a camera through the drainage at no extra or additional charges. It’s approved that there wasn’t an underlying issue that needed to be taken care of. Thank you very much.

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Frankvia Google

2 months ago

I had a great experience with Steve from Roto-Rooter. He was professional, knowledgeable, and took the time to explain the issue and the solution clearly. He arrived on time, worked efficiently, and made sure everything was cleaned up before he left. I really appreciate his honesty and expertise and would absolutely recommend Steve and Roto-Rooter to anyone in need of plumbing services.

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Tutu Linvia Google

2 months ago

Updates: So they finally showed up. Took a quick look, gave no details about the accessment and told me they'll charge 500 at least, 700 if they have to take the toilet out. (We've only throwed toilet paper so its not a major clog) ofc we said no to the price. Later we found another company and made an appointment within the same day, who actually showed up in time, walked us through the details and charged us reasonably. I wish I dodged this company at first for my waisted time.. ---- If you need plumber urgently like us, go another place, they'll lie to you. Waited around for two days with 5 promised times. No one showed up. Why would you promise a time that you can't make it and why would you do it 5 times when we clearly told you we need plumber asap. We could have hired someone else at firt. This business is just evil and with no empathy.

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lynden orrvia Google

3 months ago

Steve was amazing! He got here so fast when we had a plumbing emergency on a Sunday morning and fixed it very quickly. So thankful for Roto-Rooter and their awesome customer service. Steve is very experienced and kind.

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Lou Baylogvia Google

8 months ago

The technician Kenneth was very thorough, professional and knowledgeable. I was expecting just a simple snake and clean but they uncovered and verified with camera the primary reason if clog which was a shifting foundation and plumbing lines mid aligned as a result. Thank you so much for clearing the drainage lines and providing a proposal for repairing the root cause.