C

Corey McGowanvia Google

4 months ago

Russell’s Tree, Shrub & Farm has been our go-to for all of our gardening needs, and they never disappoint. Their plants and trees are always top quality, but what truly sets them apart is their incredible staff. Everyone is knowledgeable, patient, and genuinely kind. Chris - “the Plant Doctor” - is especially outstanding. He’s responsive, insightful, and always willing to help with anything we have going on in our yard. There is truly nobody better than Russell’s! Highly recommend.

J

Judi Harrisvia Google

7 months ago

⭐⭐⭐⭐⭐ I’ve purchased many shrubs and evergreens from Russell’s, and every experience has been excellent. I’m not a large corporation or a big landowner, but they always make me feel like I truly matter. Recently, I had an arborvitae and a couple of shrubs that were struggling. The “plant doctor” responded quickly, gave me helpful guidance, and actually took the time to educate me on how to care for them. To my surprise, even though I didn’t ask or expect it, they issued me a credit so I could replace the plants. In 2025, it’s rare to find a business that genuinely cares this much about their customers. Shopping small really does make a difference—Russell’s supports our community, and it feels good to support them in return. Thank you, Russell’s! 🌱

D

Danielle Bucellavia Google

8 months ago

Great selection. Purchased 4 different trees and they are lovely (Japanese maple, thundercloud plum, Cleveland select pear, lilac). I was so impressed by what they had at the nursery - a lot of nurseries just don’t have that amount to choose from. Jeff from Great Lakes that plants for Russell’s is the man! Awesome service!!

B

Britt Diehlvia Google

over 1 year ago

I purchased 5 trees with Barrett's assistance at Russell's. He was a wealth of knowledge and I believe he ultimately led me to the best decision for my needs. He was patient and answered all of questions. He referred me to use 716 Trees as my tree installer and I was floored by their organization and professionalism. They were early for the job and worked fast and efficiently, leaving my property spotless afterwards. I paid close to $2,000 for 5 trees and the installation was slightly over $1,500. I'd recommend Russell's and 716 Trees to any friend or family member. Very happy start to finish!

M

Maria Pendolinovia Google

almost 2 years ago

We were planning to be away from Buffalo for Mother’s Day and called Russell’s to assist us with a delivery of hanging baskets. The sales person was friendly and helpful and chose the perfect items. Delivery was fast and courteous with great communication and he even helped our Mom hang a couple of the baskets. Highly recommend for quality flowers and the local delivery service was clutch! Thank you! 5/5 recommend.