Sacramento Delta Property Management, Inc.

We personally have had a great experience with Sacramento Delta Property Management! We were at a property managed by them for three years and in that time all of our concerns were addressed in a timely manner and you could tell that the owners and Shelby (who we were typically in contact with) cared about the integrity of the home. Plus, Shelby and anyone was hired to do work on the home was always so friendly to our pup, Olive, which is a big plus for us! :)

A nightmare experience! No hot water, no heat, mold and asbestos! I moved in November of 2018. My unit had no hot water in the kitchen, very limited in the shower, and no heat at all. The hot water took more than 6 weeks to get working, the heat even longer. Our property manager Sarah Laroa was non responsive to our calls and emails. When we asked the city inspector to help, she finally responded but was incredibly rude, condescending, and suggested we find a different place to live. We discovered mold in our bedroom in June. Sac Delta told us they would not be cleaning it because there was no mold, even though the expert at PW Stephens told them there was. I was forced to clean the mold myself since my wife was pregnant. I was also forced to pay for a professional mold test to prove to Sac Delta that there was mold. The test showed levels up to 4x higher than legally safe. Finally by the end of September they agreed to clean the mold. We had to leave our apartment and pay for the machines electricity. Four days after it was finally cleaned, Sarah gave us a 60 day notice to vacate in retaliation for us asking for the mold to be cleaned. After fighting the illegal notice to vacate, we discovered mold again in December, 2 weeks after bringing our newborn home. The mold this time was cleaned in a timely fashion, but the bedroom was left completely uninhabitable, and asbestos dust littered the room and hallway. The wall was never fixed, forcing us to move out. We could not use our bed or bedroom for the entire month of January. Our newborn could not use her bed. Due to the missing wall in the bedroom, the entire apartment was freezing. This was an incredibly difficult time being forced to live like this in the winter with a newborn baby. Finally, we moved out and found a much better place to live with a much better and nicer property manager. When we moved out, we were not given any move out instructions, any walkthrough. We reached out to Sac Delta on the 1st of February asking what to do with the keys since no instructions were given. On the 3rd we were told to drop they keys off at the Sac Delta office. On the 5th we dropped them off. When we received our deposit, 5 days of rent and utilities were deducted since we returned our keys late. I have reached out to Sac Delta asking for that money back, but they refuse to return it. I put a complaint in with the city. Let this review be a warning to all what you may experience.

As a former tenant of approximately five years, I felt that Sac Delta always treated me well and was responsive to any maintenance issues I brought up. My experience as a tenant in comparison to other local property management companies was so good, that after I became a property owner and had to leave Sacramento, I chose Sac Delta to manage my house as a rental. Sac Delta has been managing a property that I own for just over five years now, and I've been quite pleased with their attentiveness to me and my tenants. My property manager is easy to contact and attentive to my questions and requests. The only detriment that I can note is the fact that accounting statements are still mailed rather than delivered electronically. It's 2018, save a tree, save a dollar, and go green!

Sacramento Delta has been managing our property for over 15 years. Their screening process and expertise allows our rental to stay rented with the best tenants. Yearly leases makes it wonderful. All the account managers that have managed our property over the years have communicated every detail to keeping our property in great condition. They hire out great contractors to care for our home. I would recommend them as it is very important on who you trust your home to, Thank you Sacramento Delta Property Management!!!!

I have been very pleased with my experience with Sacramento Delta Property Management. The process of viewing and renting our rental house went very smoothly (just as they described), and their team has been professional and very responsive. When we encountered some small service needs (plumbing, or handyman jobs), I simply needed to make the request through their web portal and the work was assigned, scheduled and completed quickly. The service technicians they have selected have been wonderful to work with as well. Highly recommend.