Allison Eldredge
Horrible experience!!! I called to make an appointment for my daughter who had been in the hospital and no one ever answered....get online, made an appointment quick and easy. Thinking it was a good sign. I drove an hour to get there with my very weak, sick daughter, only to be told the don't accept Medicaid. It said on their website they took Medicaid. They told me I could pay cash for the visit $250-300 for the appointment. Except they were yelling this entire time. I'm a single mom trying to care for my daughter and they made me feel like absolute garbage!!! Like I was crazy for knowing what plan I had...why did they yell? Why when I was firm but angery was I now at fault for how they treated me and my daughter? i ripped up my paperwork right in front of them. You DO NOT disrespect patients or their families!! Learn proper customer service!!!! Now, I have to find somewhere else to take my daughter... Not cool!!! All 3 front desk staff need to be fired!!!






