Serenity Nails & Spa

N

Natica

via Google

I originally rated them 5 stars but my nails were uneven, chipped within a week and also were weirdly filed. Some parts of my nail weren't even fully painted. I did rounded nails, and somehow some nails were sharp around the edges and underneath, and some of my black french tip were painted unevenly and i left with nail polish on my finger. I had to unfortunately push my review down to one star. There were issues I had originally ignored as I was excited to come in and get my nails done after about 3 years of not doing so and for my birthday dinner later on. I ran into issues like my original tech not showing at my allotted time for my full set after my pedicure was done, and being charged the wrong amount and my husband hearing the staff say I was charged the wrong amount. I had waited a long time for each of my appointments to start also. I ended up having to remove these nails after the given 2 week “fill” time period and ended up discovering that the acrylic used had come off with an acetone soak in a gummy state and realized MMA was used on my nails. It was extremely difficult to remove, time consuming and very painful, and I’m not really wanting to go back to this salon now. I also recall during my appointment, sitting next to clients who notified their techs that they had issues removing their previous sets. I will say their receptionist is a sweetheart who did handle the charging and no-show of my tech wonderfully and apologized, and they were super attentive to us, so this is not on them. I do not know who supplies the original kits for the techs, but MMA should never be used on our nails.

J

Jasmine Porter

via Google

Everyone is so welcoming, friendly, and nice and they consistently do great work.

T

theodmans

via Google

Dip manicure looks amazing every time! Friendly staff, excellent service, reasonably priced. Highly recommend!