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I normally appreciate YMCA facilities, but I’ve had two experiences at Shane Homes YMCA (Rocky Ridge) that I feel others should be aware of. 1. Staff attitude during kids’ swim assessment (months ago) The pool staff, supervisor, and trainer showed a surprisingly harsh attitude during my son’s and his friend’s swim test. Instead of encouraging the kids or giving them clear guidance, they rejected them sharply without any supportive feedback. This kind of behaviour affects children’s confidence and their motivation to learn swimming. As a parent, I expected a more positive and constructive approach, especially in a facility focused on community and youth development. 2. Safety concern – sharp tile injury (Nov 15, around 5:30 PM) Yesterday, my son cut his toe on a sharp tile edge in the wave pool area where the caulking was missing. The staff bandaged it, but the hazard should not have been there in the first place. Pool floors must be inspected and maintained regularly to prevent injuries, especially in a family setting. Proper cleaning and maintenance seem to be lacking in some areas. Overall, I hope YMCA management takes these concerns seriously — both in terms of staff attitude toward kids and safety/maintenance of the pool. We come here to support our children, encourage their physical activity, and enjoy family time, and experiences like these should not be happening in such a reputable facility.
