Shetler Fine Jewelers

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Best Anyamavia Google

6 months ago

Five stars for Shetler…and a special shout‑out to Britney. I came in on a tight deadline with a very specific vision: an oval center with side ovals in platinum. Britney treated it like a mission. She answered texts fast, sent clear photos/videos, helped with the financing, and kept me updated without any pressure—just straight answers and great taste. The ring itself… unreal. I had the option to choose a center with six paired matched G/VS side ovals. The sparkle and finger coverage are next level, and the craftsmanship is obvious the second you see it in person. Update: I proposed to my now‑fiancée at the Colosseum in Rome. Walking through Rome and Florence, I lost count of how many times people’s eyes went to the ring and then to her. She’s something special, so that felt exactly right. Even our tour guide told us she couldn’t stop looking at it. San Antonio folks: skip the mall cases and go to Shetler. Ask for Britney. She made the process easy, the timing work, and the result unforgettable. Thank you, Britney and the Shetler team! You helped me knock this out of the park.

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John-Paul Suasteguivia Google

6 months ago

Last month, while searching for the perfect engagement ring as a 30-something year old male who just couldn't feel LESS comfortable evaluating diamonds, I felt anxious and overwhelmed. The generic, rushed experiences from several other stores prior to Shetler left me frustrated. But shout out to Britney and the entire team at Shetler - including the jeweler who completed my ring in time for my ideal proposal date - who provided the exact experience I had envisioned when making such an important purchase. Britney was supportive and patient while I considered and re-considered my decision. Ultimately, I felt confident with the ring I finally took home after such individualized attention. Most importantly, I still catch my fiancee gazing with marvel at her diamond or showing off her "perfect" ring to family and friends. 10/10 would recommend Britney and Shetler again

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Anne Barnesvia Google

10 months ago

Robin and team made wedding ring shopping stress free! We showed her a few pictures and she got my finance exactly what he wanted. They made mine based on pictures as well and it’s beautiful! Great communication and excellent service! So happy!

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Ally Catvia Google

over 1 year ago

This place is amazing! Story time: so I work at HEB as a curbside/shopper, we have a very big heavy sliding door that we are constantly opening for the cold grocery items. Well I banged my hand with my engagement/wedding ring on it and my main stone in my engagement piece was rattling and I was fearful it was going to fall out. So I went to google for Jewelers in the San Antonio area that fixed rings. Sure enough Shelter Fine Jewelry was the first to pop up. I sent a message to them asking if they could tighten my ring down for me and how much it would cost. Courtney replied quickly and provided me with all the info I needed to bring my ring in for service. They made it all so easy and I felt comfortable leaving my precious ring with them. Took about a week or so for the Jeweler to fix and clean it up for me. Unfortunately I don’t know what happened to the email they sent letting me know my ring was ready for pickup (maybe went to spam and got deleted?) It did not matter though, I called literally a month after I dropped it off and my ring was still there, safe, and ready for pick up! I absolutely cannot stress how much I appreciate the work the Jeweler did on my ring, looked brand new and sparkled like on the day of my wedding. I am very grateful and hopefully one day my husband can take me in for a anniversary piece, they have stunning Jewelry! Very happy with my experience and I absolutely recommend their services!

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Ana Paula Cantuvia Google

over 1 year ago

I will forever recommend Shetler to anyone looking for engagement rings and wedding bands. When my husband proposed, he could not stop talking about how helpful Marissa was in the process of shopping for my engagement ring. He had gone to multiple other places and said no other place compared. Once I met her, I completely understood! She helped us find our wedding bands, and made the entire thing so enjoyable and easy. They have the most beautiful pieces. I highly recommend shopping here!