Simple Service Plumbing, Heating & Air

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Sylvia Lunavia Google

4 months ago

I used this company due to a faulty water heater. Tristian and his crew came out and he assured me that they would handle the entire process. They would handle the plumbing and he brought in another entity, American Restoration to do the repairs on property loss. They did what they called a packout. Packed out two bedrooms, formal dinning, kitchen, bath, breakfast area. My house is empty. This happened June 9th. Come to find out, Simple Service Plumbing went outta business, I have no clue where my furniture, belongings, are. Per the restoration company, they are taking over the mess that Simple Service created they are trying to get Tirstian to tell them where my belongings are stored and trying to get Tristian to give them the key to whatever storage my belongings are in. So now I have an empty nonfunctional house and no one can tell me where my things are or if I am even getting them back. If they truly went outta business I can certainly understand why. Simple Service is/was a NIGHTMARE. Do Not use them or any company associated with them.

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Layla Gvia Google

5 months ago

I called Tristian Garza to come place a mother board on my water heater. He was a kind gentleman. He had some difficulty installing the mother board and said he would come back next week to try again when he could contact customer support… that was about a month ago. He canceled on me several times. We had an appointment set up for last week and he did not show. The woman who was scheduling the appointments was no longer returning my calls or texts. The next day when Tristian didn’t show up, I received a called from some gentleman named Tito. Tito explained to us that they no longer do plumbing services as of last week?? I already paid for labor and parts weeks ago, and my water heater is still not fixed. I haven’t been able to use my water since the last time Tristan showed. I was very patient with this company!!! I would not recommend this company to anybody and will be making sure to tell family and friends to stay away!

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J. Cothamvia Google

6 months ago

Tristan has done two major projects for me now and he is fantastic. He communicates well and is the perfect balance between professionalism and friendliness. He also didn’t mind my questions meant to educate myself as a homeowner. His work ethic is top notch and his pricing is more than fair. I am retired military and a public schoolteacher and as long as he is in business he will have my business.

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Tara Hintsvia Google

over 1 year ago

AJ, Jeremy,and T2 really did an excellent job. They were very knowledgeable of their work. They were also very professional and personable. We were very glad that we called them for their service.

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Kajel Shahvia Google

over 1 year ago

I can't tell you enough positive things about Adrien and Simple Service. They truly made it a low stress process. We had a leaky drain pipe under the bathroom sink. He was able to come out within a couple hours and tightened up the hose for me. We really appreciated Adrien's honesty and fairness in his recommendation and pricing and would therefore highly recommend him. It's refreshing to know there are honest people and companies. We own a couple rental properties in San Antonio and will definitely call him the next time we need service. Thank you again!!