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Sky Zone Highland Heights
Sky Zone Highland Heights: Glow-in-the-dark fun and standout staff for unforgettable celebrations.
4
Arts & Entertainment
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Sky Zone Highland Heights: Glow-in-the-dark fun and standout staff for unforgettable celebrations.
Sky Zone Highland Heights is a family-friendly amusement center and tourist attraction at 750 Alpha Dr, Highland Heights. Guests praise the staff, especially AJ and the front desk team, for friendly, attentive service and for helping create memorable birthday celebrations. The venue features glow-in-the-dark shirts and simple ticketing (including Groupon purchases). Some reviews mention safety and management concerns, reflecting mixed experiences.
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Open jump sessions on interconnected trampolines for all skill levels, including wall-to-wall bouncing areas.
Full-service birthday parties and group events with private rooms, decorations, and dedicated staff assistance.
Special events featuring glow-in-the-dark attire, music, and enhanced lighting for a unique jumping experience.
On-site food options including pizzas, snacks, and beverages for refueling during visits.
Structured activities and open play zones promoting physical activity and fun for kids and adults.
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Overall rating
Alexa pircio
My daughter and I were invited here by Trisha Broyle, for her daughter’s birthday. My daughter had a great time. Fortunately, she had no idea who I had an encounter with while sitting there, which was witnessed and over heard by a more than obvious third party male. I give this place a 5, I give the host a zero. “ASI ASI”
Mrs Thompson
Thank you for always having an amazing team. AJ WAS PHENOMENAL. HE REALLY TAKES HIS JOB SERIOUSLY AND WENT ABOVE AND BEYOND. I’ve been coming here for years and have never seen such a great manager that was so kind and involved. His team respects him and they really made my son birthday the best thanks AJ and team skyzone.
Chad Hughes
If I could give zero stars, I would. Understandably, this is a franchise, but the current ownership is running this location into the ground. The facility is currently operating without active fire alarms or sprinklers (they are on "fire watch"), which sets the tone for the entire experience: unsafe and neglected. The interior is dim, outdated, and dirty. The staffing situation is pathetic. Management is clearly absent, as employees openly ignore customers. We watched staff members on their phones while kids were jumping, and others were playing basketball on the courts instead of doing their jobs. At the front desk, three employees stood around talking while one person managed the entire line. This isn't just a "bad day" for them; it is a systemic failure of management. Do not go here until new ownership takes over.
Stephanie Pokorny
I was there last night with a large group yesterday and ordered a large amount of food from the snack bar. The young men working it were OUTSTANDING! They were kind and and sure I knew when they were done. My child accidentally spilled something and he was absolutely chill about it. The young man making the pizzas was also so good at his job. Well done and appreciated!
San B
Hello everyone! This was my first time at this location; I had been to one in Mansfield years ago. I purchased my tickets on Groupon, which was great! However, when I arrived, the tickets I sent as a gift to my daughter weren’t working. Fortunately, I still had the original tickets with me and hadn't left yet! The two young ladies at the front desk were polite and helpful. Overall, the cleanliness was acceptable, and I noticed workers actively maintaining the area. My daughters had a great time, which is what matters most. At one point, I left for a minute, and when I came back inside, it was quite dark. However, everyone was wearing shirts that glowed in the dark (provided by Skyzone) which, I thought was pretty cool. I will probably take my daughter back since she enjoyed it so much, and any minor issues that arose were handled well. Blessings!
