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Mike Nabervia Google

3 months ago

This business has horrible customer service and scooters that should have been replaced years ago. The first scooter they brought me had pieces of the from fender missing. I spent a few hours in downtown Disney and the battery was dead. I had to push it back to my room. Today I leave and my airport shuttle is nearly here. They have yet to show up. We had to call them. They are currently nearly 20 minutes late. If you want a quality working scooter, and prompt pick up drop off look somewhere else. I really wonder how this poorly managed business stays afloat . When I asked why they were late, when we booked the reservation it clearly states it must be picked up at a specific time, he told me they only schedule pickups 30 min prior to pickup. Then why do they list the pick up time on the reservation.

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Robert Thomasvia Google

4 months ago

I had a great experience with Soaring Scooters Anaheim! They delivered and picked up at Disney's Grand Californian Hotel and Spa promptly, were attentive to any questions we had before our visit, and the scooter we rented performed flawlessly. The battery life was more than adequate and it was functionally perfect. In my opinion, the price was fair and service was outstanding. Chris and his team are professional, courteous and efficient. I will definitely use Soaring Scooters again.

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Heidi Lawsonvia Google

4 months ago

This company is the BEST! Chris, who owns the business, went above and beyond to ensure I had a wonderful experience renting my scooter. We chose to stay at the Embassy, Suites in Anaheim--orange, State College Blvd (very good experience there as well!) because they cover the cost for you to ride the ART bus to and from disneyland for free and they allow companies to drop off their scooters to the front desk.So you get it before you even arrive to the hotel. That was great news.However, when I called the scooter companies around the area, everyone said they wouldn't deliver to that hotel. (I guess because it's just a few miles away from Disneyland, which is ridiculous.) But when I called Soaring Scooters, Chris assured me immediately that they will deliver to my hotel, and they did! The company's owner personally dropped off the scooter and picked it up later when our trip was over. There was absolutely no stress for me and no effort on my part to get it, which was awesome. Soaring Scooters is very affordable in price --much cheaper than renting one from disneyland-- and he threw in extra freebies like a water bottle holder. The scooter that was dropped off to me was brand new and it kept its full charge the ENTIRE day at Disneyland every single day that we were there, and it never even went down even one bar!! (Of course you do have to remember to charge it at night and also to turn it off whenever you're not using it so that it saves power). Chris was also very quick to assure me that if there were any issues with the scooter not working while i'm at Disneyland that he would be on call to come and give me another one that would work. But we had absolutely no issues!! I cannot recommend this company enough! Side note: I had an original trip planned and paid for the scooter in advance and then we ended up having to reschedule our trip for months.later and Chris still worked with us and gave us a credit so when we were ready to take the trip, I called him to reschedule the scooter delivery and he delivered it just as promised with no issues. He is also very communicative if you text him when you're using the scooter.

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Dannick Hernandezvia Google

5 months ago

Soaring Scooters was great! We ended up renting two scooters for Disneyland, and the service (and last minute addition of the second scooter) was amazing! They held a charge all day even when we went back and forth from the park to the hotel. It was very convenient and affordable. We will definitely use them again!

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Kathy Vanderfordvia Google

8 months ago

We are very pleased with the wonderful service we received from soaring scooters. They scooters helped to make time with our family at Disneyland much more enjoyable. More photos later.