Leslie Callahan
We live in Bailey Meadows and just changed the provider for snow removal to Southview. It has now been 12 hours since the snow stopped and they are no where to be found. So unimpressed…. It will be hard to come back from this. The response below makes it sound like you showed up in a timely and efficient manner and that you did a quality job. None of this is true. The crews that showed up long after the city had plowed, haphazardly shoveled some walkways. The (single) plow did not arrive until well after the agreed upon time had long passed and many had cleared driveways themselves. (Some folks are older, so doing so presents risk). We are still awaiting word on how you will remedy this debacle and restore confidence. When will you respond? Personally, I would not recommend Southview for anything. December update - Another snow event and Southviews performance has declined further, though I am not sure how that is possible. Promised an open plow (so people can get out in the morning) - never happened. It’s now almost noon and our driveway, along with a random selection of others, was never done. Horrible. This is their second miss and guess what? Still getting paid by the HOA. DO NOT USE this group. Although our experience relates to snow removal, suggest it’s probably how they roll in every area. Southview will never be on my recommendations list.






