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Ayat Alhachamivia Google

10 months ago

I paid for my next service at my last service, she told me she was relocating and will send out an email. (Whatever that meant) I emailed and texted, got no reply. I pretty easy going client. Never heard back from her and never got my money back. Poor communication, weird way to get rid of clients. I also tipped every time and paid for my next wax at in advance. Also, if you call the place, no one very answers and they get back to you later on. Still have not gotten my money back or heard back from Ashley. It’s not about the money, but at least communicate don’t just ghost people. We also have schedules and vacations to plan based off the wax appointment. Anyways, found a new waxer! :)

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Taylor Johnsonvia Google

about 1 year ago

I've been a loyal customer of Sugar Coated for years, and I can't say enough great things about this place! The owner, Ashley, is the definition of professionalism—knowledgeable, friendly, and always making sure you feel comfortable. She takes the time to ensure every service is done with care and precision, and the quality is unmatched. The atmosphere is always clean, welcoming, and relaxing, making each visit a pleasant experience. Whether it's your first time or you're a regular, Ashley makes you feel at ease and ensures you leave feeling confident. If you're looking for top-notch body waxing and beauty services, look no further—this is the best in the business! Highly recommend!

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Ciera Smithvia Google

about 1 year ago

I have been a SugaredCoated client since 2021 and won't ever change up! I had a terrible 1st wax experience from another business and was scared to try again. I was referred to Ashley/SugaredCoated because of her calmness and professionalism. At my first appointment I let Ashley know my terrible experience and she let me know her process and what to expect. Throughout the appointment, she talked me through the steps and kept me engaged aka distracted so I focused less on any discomfort I may feel. Since then, I have been going monthly! I get a Brazilian wax and vajacial every single time! I have noticed a clear difference in the amount of ingrown hairs and overall smoothness. Thank you Ashley for always being on time and professional. If you are looking for a wax business that ensures you have a great experience every single time, book at SugaredCoated! You will not regret it or turn back!

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Breonna Rayvia Google

about 1 year ago

Ashley is amazing. She’s not only pleasant and sweet, she is also very knowledgeable. Anytime I have had a question or concern she has been able to assist me. The atmosphere at the shop is very calming and welcoming. Definitely recommend!

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Lisa Williamsvia Google

about 1 year ago

I am a first time and last time customer of Sugarcoated! Ashley left long hairs that should have been removed based on the service I selected. Her technique has resulted in me applying ointment to soothe my skin. Despite having called, texted, and emailed over the last two weeks to discuss my experience, Ashley has never responded. Needless to say, I do not recommend Sugarcoated.