Sweet Memory IT Services, Support & Computer Repairs

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Eddie Ninovia Google

about 2 months ago

Great people and great job on my computer work. Honest and fair.

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Tanya Tilghmanvia Google

9 months ago

I was locked out of my brand new laptop, which was prompting me for a BitLocker recovery key passcode. After several unsuccessful attempts to access it, I decided I needed professional help. Brian was able to assist me with the issue. He was upfront about the charges and mentioned that he wouldn't charge me if he could access my laptop within five minutes; otherwise, I would need to pay. Thankfully, he was able to get into my laptop, and I was so grateful that I felt he deserved a positive review. They are honest and don't try to swindle you out of your money. If you're having laptop issues, I highly recommend going here! It's definitely worth it.

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Roberta Schiovia Google

almost 3 years ago

I had an urgent technical issue with my computer, and I reached out to Sweet Memory for assistance. Their team was incredibly responsive and helped me fix the issue quickly and efficiently. They were patient and professional, taking the time to explain the problem and the solution in a way that I could understand. Their service was truly exceptional, and I felt like they went above and beyond to ensure that I was satisfied with the outcome. I appreciated their prompt response and willingness to work with me, even though it was outside of their normal business hours. Overall, I would highly recommend Sweet Memory to anyone looking for reliable and efficient technical support. Their team is knowledgeable, professional, and truly dedicated to helping their customers. Thank you so much for your assistance!

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Ryan Morganvia Google

almost 4 years ago

Amazing - twice have fixed / saved my computer! Most recently, I spilled water on my laptop. They were able to clean my computer and get it back up and running in 2ish days (to dry out). I'd recommend them to anyone.

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Curtis Bathurstvia Google

over 13 years ago

Great service and location! I've loved my three experiences here. I will say that I prefer them for service rather than any of their retail products. But if you need something fixed, upgraded, etc, Sweet Memory is the best place to go. Super-friendly, authentic, and super-fast. Try booking a memory upgrade elsewhere and you'd have to schedule days in advance, but at Sweet Memory you can just walk in and get it done -- not in some hidden back room, either. My suggestion to them for improvement is to focus on quality inventory rather than low-price inventory, or at least to capture a fuller spectrum of price/quality items.