Swiss Watch Repairs

Name: Swiss Watch Repairs
Address: 5220 Spring Valley Road, Dallas, TX, 75254, US
Telephone: (214) 361-4367
Price range: $$$
Rating: 3.4

Your trusted destination for Swiss watch care and repairs.

3.4(5 reviews)

jewelry-store

$$$

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About

Swiss Watch Repairs in Dallas offers specialized services for luxury and everyday timepieces. With a focus on professional repairs, including battery replacements and thorough cleanings, this establishment is known by its clients for its prompt service and expertise. Customers appreciate the friendly staff and the owner's hands-on approach in resolving complex issues. Despite mixed reviews, the shop strives to maintain quality support for its clients. Trust Swiss Watch Repairs for your next watch maintenance or repair.

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Location

5220 Spring Valley Rd #620, Dallas, TX 75254, USA

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Information

5220 Spring Valley Road

Dallas, TX, 75254

(214) 361-4367 www.swisswatchrepairs.com/

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Services

Battery Replacement

Quick and affordable battery swaps for quartz watches, often done while you wait.

Watch Cleaning, Oiling, and Adjustment (COA)

Comprehensive servicing to maintain accuracy and longevity, with optional polishing available.

Luxury Watch Repair

Expert repairs for high-end brands like Rolex, addressing mechanical issues and part replacements.

Watch Inspection and Diagnostics

Thorough assessment to identify problems and provide detailed quotes with warranty options.

Bezel and Part Installation

Installation of components, including vintage parts, with attention to detail and fit.

3.40 · 5 reviews

Overall rating

Oscar Marroquin

via Google

· 10 months ago

What an incredible spot. They took care of my watch battery replacement in under ten minutes. Cannot wait to purchase my first Rolex from these guys.

John Johnson

via Google

· 2 years ago

I took my Movado in to have the battery replaced a few months ago. They did it while I waited. Very well priced and the people there were extremely professional and friendly. Just last week I dropped my watch on the floor and the back came off. I took it to them to have it put back on and checked out. They inspected it and even cleaned it up for me. Great people! I will be going to them for my future needs. Thanks!!

G Yaratha

via Google

· 3 years ago

While they allude to the fact that they are purveyors and restorers of luxury swiss watches, at most I would reluctantly get a battery change on a Swatch at this establishment. I wanted to change a bezel on my vintage GMT and brought it here expecting a quick turnaround given that it didn't seem a complicated installation. What happened next turned out to be an ordeal. The turnaround was much longer than quoted with a lack of communication. When I finally picked up my watch, things seemed amiss. The installation was done rather poorly with movement of the bezel near impossible. I had provided a vintage bezel to be installed and the one on my watch was quite clearly not the one I had brought in which was confirmed by comparing it to pictures from the dealer I had purchased it from I tried to clarify things via e-mail though many times they would not respond or only ask to call. Sometimes it would take several emails to get a response with rather curt replies. I brought up to them that I was considering legal action. Their tone changed rapidly as did their response time. They claimed they had tried calling and emailing me several times notifying me about the bezel switch. Apparently now my vintage bezel was sitting in a box in their possession that they took upon themselves to keep. The mendacity of their claims was rather obvious. If you have a timepiece of any value, I would suggest avoiding this place. Use an authorized dealer or others without such ill repute. Again if you just need that battery changed on your fine quartz watch or a complicated strap switch head over here.

Nelson Lima

via Google

· 9 years ago

I took my wife's simple oyster Rolex in for "COA" "Clean Oil Adjust". Quote was overpriced. At least I felt because Rolex would have done it for $600 but they quoted me 6 weeks. These guys were 4 weeks. After opening it they found an issue that cost an additional $185...I paid it...when I picked it up the watch looked worse than when I dropped it off...no buffing or polishing was done the guy said that would have been an extra $150. I said so your cleaning is a damp cloth or something!? At this point I'm in half what I paid for the thing. Something's fishy...even a plumber leaves his work area cleaner than how it was when he gets there. I expected more. He argued with me...I said you're right I'm wrong to have expected more...there won't be a next time coming here. Hand polishing would have gotten those scratches out...horrible horrible service and workmanship!

amber shoffner

via Google

· 11 years ago

Joseph, the owner is a good guy and really helpful. I had a service on a 70's 1601 Rolex I recently purchased that ended up being rather tricky to diagnose after noticing i was not keeping very good time. Swiss Watch Repairs found the issue, was communicative, and gave me all paperwork with his warranty. It now runs PERFECT. Very happy, will use in the future for all my time pieces . Thank you Joseph!!!

Watch Chest is a premier retailer of authentic Rolex and luxury watches located in Dallas, TX. With a perfect 5-star rating from satisfied customers, it is renowned for its outstanding customer service and extensive inventory. The knowledgeable team, including experts like Chris and Cody, ensures a seamless purchasing experience, providing assistance in selecting the perfect timepiece tailored to each customer's desires. Whether buying a vintage piece or a modern classic, clients can expect professionalism, great communication, and expert servicing for their watches.

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