The Cleaning Authority - Richmond

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Mahatma Kane

via Google

October 5 -- Mick and Abby came on time, worked quickly, and did a great job. We have a somewhat larger house due to having an outbuilding with our office in it. The team cleaned the entire property and left it sparkling. We're really spoiled! September -- Mick and his team did a really spectacular job today. Our home and attached office look really great. We have been using CA for many years and they always come when they’re supposed to, work hard and fo a great job, and don’t take a long time doing it. Couldn’t ask for more. Aug 22 — Mick and Abby made the place sparkle. Great work and done quickly. September 20 -- Mick and Abby did their usual quick yet thorough job on our home and office. We're so spoiled by their great service! November 1 -- Mick and Abby did a great job. Home and office sparkling clean. They were quick, courteous and professional. Great work! March 7 -- Mick and Maria did a great job, quickly and efficiently. Home and office sparkle! April 4 -- Mick, Joesuel, and Cathy were quick and efficient. Did their usual excellent work. It's great knowing we can depend on them doing such a good job. April 18 -- Mick and Renee were efficient, friendly and professional, and above all did a great job. Home and office looked great! May 16 -- Mick and Maria did a great job, including in our office where we made a mess emptying the shredder. We're very happy! June 4 x-- Mick and Yannelly did a great job, including a very soiled carpet that needed extra care. Our home and office looks great. They worked quickly, were friendly and professional, and we're very pleased. June 13 -- Mick and Maryuri were efficient and thorough as they cleaned our home and office. We're always happy with CA's work, and this was no exception! July 2 -- Mick and Sandra cleaned our home and office efficiently and completely. CA always meets their high standards for great work! Aug 29 -- Mick and Aiden gave our home and office their usual professional and thorough clean. They're quick and efficient, and we love their work! Sept 5 -- Mick and Aiden did a great job today -- home and office. Friendly, professional, and fast -- what's not to like? Oct 31 -- Mick and Dayalys did their usual excellent job today -- we really like their work! Nov -- Mick and Dahlia continued meeting the high standard we've grown accustomed to when CA cleans our home and office. Quick, efficient, professional and effective -- a great combination! Feb -- Mick and Donna did their usual quick, thorough job. House and office gleaming! Feb -- We had a party, lots of people in the house. Mick and Mara were here a couple of days later, and the place looks fabulous. Office clean too! Apr -- Mick, Keni and Mayra did an excellent job getting our house ready for Easter -- and several guests. You folks make us look good! April -- Mick and Sandra did a great job, particularly on our kitchen, which had seen some heavy use.

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DJ Smith

via Google

They did a phenomenal job and exceeded all expectations!

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Alice Land

via Google

I am so thankful for The Cleaning Authority! They send me automated reminders when my cleaning is scheduled, communicate approximate timing of arrival through their app, and let me know when the cleaning is complete. The friendly employees take pride in their work and leave my home clean and looking its best! By far, this is the best cleaning company experience I've ever had! Highly recommend!

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Melissa H.

via Google

I was thrilled to have my home deep cleaned today by The Cleaning Authority, as they offer the most competitive pricing compared to our previous cleaner, whose rates have doubled over the years, and they came highly recommended by a friend. Unfortunately, one of the cleaners was rather clumsy during the service. She first dropped the lid of our candy jar onto my glass sofa table, narrowly avoiding a disaster. However, she then shattered my cherished family heirloom, my late grandmother’s glass cake display. Her only response was a lackluster apology, devoid of any empathy, as she continued with her work. Of all the fragile items in my home, it’s heartbreaking that she broke something so precious to me. 🥺😢😭 I have small children that actively use this cake dish for my desserts. Our previous cleaning service has not broken any of my things. But this clumsy adult comes into my homes , hire to clean then destroy a family heirloom. 🫤 As far as the cleaning, it’s decent and the other cleaning lady was thorough. The bathroom was spotless. You get what you pay for, I suppose. 🙃

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Adora Parker

via Google

I was very excited about the detail rotation service offered by The Cleaning Authority. However, for my first clean (which is supposed to be a deep clean of all the "wet" areas of the house), the floors were not fully cleaned, the oven and drains were not cleaned and the fume hood was still dirty - I'm talking, easy to see, visible dirt. I inquired several times and received no resolution after providing images of floor damage as well. They did a good job with the bathrooms, but the kitchen and floors left much to be desired in the main living areas of my home. For a $250 initial clean, I would expect much more.