TC
The Computer Guy
Honest, straightforward PC fixes with fair prices in Lubbock.
4.4
Electronics Store
$$
Honest, straightforward PC fixes with fair prices in Lubbock.
The Computer Guy is an electronics store and repair shop located at 1820 19th St, Lubbock, TX 79401. Customers praise fast PC assembly, straightforward and honest service, and fair pricing, with many repairs completed within a day or two. Reviews highlight reliable results and helpful support, though one experience noted communication issues and delays. The shop serves the local area with practical, customer-focused computer care.
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Personalized assembly of desktop computers tailored to your needs, from gaming rigs to workstations.
Diagnosis and repair of hardware and software issues for desktops and laptops, including battery and component replacement.
Offering a selection of computer parts, accessories, and electronics at fair prices.
Comprehensive troubleshooting to identify problems and provide honest recommendations for fixes.
Specialized repair for laptops, including charging port fixes and internal hardware maintenance.
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Overall rating
Candace Rule
He did an awesome job!!! I would totally recommend him!!
UnraisedHeart
Thank you so much for helping putting my PC together, I lov it so much and I could not have been able to have a PC without your help, thank you so much! And the prices are fair and it didn't take long for my PC to be done either! Thank you so much!
Gavin C.
I am disappointed. I realize that Dell/Alienware computers are not easy to work on and some of the hardware designs are questionable at best. But if you did not want to do the job, you should have been upfront about that. Your long history of positive reviews suggests that you are better than this, so I don’t see why I got treated like this. I took my laptop here to get fixed in early December 2024 and was quoted about a week time-frame for the repair. Three weeks went by and I heard nothing back. I called sometime after the holidays to ask about the repair. The owner informed me that he "text messaged" my office line to tell me he needed parts, and when I inevitably did not respond, he "shelved" the project instead of calling me. I never consented to text messaging, and unsolicited "texting" is not an appropriate way for a business to communicate with its customers. In reading some of their prior reviews on here, apparently I am not the only person he did this to (see the review from Deanna Nicole). Nonetheless, I sent him the parts he needed, but this was to no avail. He last requested that I send him screws (which I later found I included in my laptop bag, but he must have not looked). At this point, I came to the conclusion he simply did not want to do the job. In hindsight, that should have been obvious with the “text messaging” excuse, but I wanted to give him the benefit of the doubt. Three months after dropping it off, I came and got it and took it somewhere else. My bag had cat paw prints on it and was very dirty. Clearly it had been sitting around for a while.
John Vetesk
I have used the computer guy two times now and both times he was straightforward. Honest did a good job and had it ready within a day or two.. His prices were reasonable to me. I recommend him to anyone in the local area
Asias Guzman (Spidermansi15)
My computer was a simple fix replace battery something of course I can not do own my own. We discussed price and expectation when to expect it to be done. Texted me when it was done all went according to plan very happy with my the work done have 2 more to take in and they will both be going to the computer guy. Thank You Update took my second computer in and what I thought was wrong with it was not the issue but the pin inside the charge portal. Got computer back and has been running like a dream both computers have been running like a dream one more to go.... YES it will be going to The Computer Guy.... Thank YOU
