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The Iowa Clinic Pediatrics - West Des Moines Campus
Compassionate pediatric care for West Des Moines families, where every child's health is our priority.
4.6(5 reviews)
$$$
doctor
doctor
health-wellness
Comprehensive routine exams and wellness visits for children of all ages, including growth monitoring and developmental assessments.
Administering essential vaccines to protect against common childhood illnesses, following recommended schedules.
Diagnosis and treatment for acute conditions such as infections, injuries, and other health concerns with prompt attention.
Specialized support for newborns and infants, including post-birth consultations, feeding advice, and early health screenings.
Convenient digital booking system for easy appointment management, reducing wait times and simplifying check-ins.
Compassionate pediatric care for West Des Moines families, where every child's health is our priority.
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The Iowa Clinic Pediatrics - West Des Moines Campus is a trusted medical clinic dedicated to providing exceptional pediatric care for children in the West Des Moines area. Our team of experienced doctors, including Dr. Pelzer, Dr. Secory, and Dr. Greenley, offers personalized, compassionate services with a focus on thorough consultations and family-friendly convenience. We specialize in routine check-ups, vaccinations, and addressing health concerns, supported by easy online scheduling and minimal wait times. Committed to fostering a welcoming environment, we ensure every child receives the attention and expertise they deserve for optimal growth and wellness.
Providing detailed explanations and resources to help parents understand their child's health and make informed decisions.
My husband and I have been going to Iowa Clinic for one year. We have been seeing Dr. Pelzer. I have NOTHING but good things to say about him. He has a true passion for the kiddos he sees and I greatly appreciated that, being a new mom especially. In saying that however, if you need to be seen for any issue other than your scheduled check ups and vaccinations you will most likely be out of luck. I don't know how everyone else feels but I would love for my son to be able to see his doctor 50% of the time for other illnesses or incidents through the year. We are never able to do this, which is very disheartening. I called and made my one year old exam for my son a month and a half ago, I called today as I hadn't received my reminder and our appointment was for the next day. They did not have us down for the appointment. I had put it on my calendar after booking it with the front desk. Not only were they unapologetic, they didn't make any effort to rectify the situation. This was on July 28th, the first available time I could get in with Dr. Pelzer was August 17th, and any other provider was August 10th. I know things are different given Covid guidelines and all, but I would like to know how they do cut offs for the number of new patients they allow to visit their practice. I personally feel they have over extended their system if their first opening is 2 weeks out. Just for me that is unacceptable, as I would find most people to feel that way. I just want anyone new to be able to know what to expect if you go with this practice.
Great doctors who take ALL the time they need to help you get stuff figured out. I've never felt rushed if I have questions. They are a busy clinic because the doctors are great. If you need something same day, you might have to go to Urgent Care, but I've always been able to get in to one of the doctors within 2 days. I love that I can schedule appointments online. We regularly see Dr. Pelzer (who is simply wonderful with my children), but we've also seen Dr. Secory (who is also a wonderful doctor).
We have met numerous doctors here, though Doctor Secory is our regular doctor. Every single one has been excellent, thorough, friendly and great with kids. They always explain things in detail to me rather than dumbing it down and they genuinely want to do what’s best for the care of the children. I can always get an appointment in an urgent situation and I never sit and wait for long times. They are wonderful.
We love Dr.Greenley! She has been amazing with my currently 3 month old daughter. She always reassures me that I’m doing a great job as a mom and listens to any questions we have, and answers them with great detail and makes sure we understand everything. Dr. Secory also saw us in the hospital after my daughter was born and we loved him as well! We’ve had a wonderful experience with everyone we have dealt with at TIC Peds!
Dr. Pelzer is fantastic as a person and a physician for our son, wonderful bedside manner and very professional. His assistant is always very compassionate and informative, just as he. We have been going there from son's age 6 months to 15 months and look forward to the care we will receive in the future. Never have to wait long in the waiting room to get into our appointments. Easy check in online in the days before the appointment means just telling the receptionist you've arrived once you get there--seriously convenient with toddler in tow! My husband and I are so thankful for the recommendation to see this pediatrician upon moving to town. I am confident he will make you and your child/children feel at ease and be able to address any health concerns with knowledge and compassion.
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