Dianna C
Prior to writing this review, Noel was contacted by us to try & make good of the situation with a partial refund or even a simple understanding of our frustration. However, Noel responded rudely by stating her contract- "acceptance of completed makeup/hair application by client is acknowledgement by client that makeup/hair is done to his/her satisfaction." So, essentially, if your hair is done terribly &/or your make up (although nothing can be done to fix it because now there is no time before the wedding) she expects you to now take more time to complain and "work" everyone up. Complaints which at the time would serve no purpose. Nothing could be done given THERE WAS NO TIME. To my defense though, I did try before there was no time to make both girls aware of how dissatisfied I was in a pleasant & mature manor and nothing could be done given that there was a line of girls waiting. Here's my experience... One thing I noticed off the bat was that none of us were set up in front of a mirror. This left us wondering how things were coming out & were unable to point things out as they were happening. Let me begin with my make up. From a distance my make up looked pretty good. However, when up close, it was clearly caked on. I stated I wanted a natural look with more dramatic lashes & I do not feel that it was that. The lashes Noel put on me were poor quality & came off before the wedding CEREMONY even began. When I had Noel reattach my lashes, after they had come off (moments before leaving to the ceremony), they were far off from my lash line & bothered me all night. I did not complain at the time about my lashes being far off because there was no time to fix them any better anyway & who wants to add to the stress of the wedding day by complaining when nothing could be done anymore? This was not my wedding day, so I sucked it up knowing we had no time & fixed my lashes as best as I could. I figured I'd deal with it after the dust of the wedding chaos settled thinking Noel would be more understanding. As far as hair goes, I'd probably give it a 1 star rating. Her assistant Virginia did her best however, she was not qualified. She was constantly asking Noel for advice and no ones hair, done by Virginia, came out well. I had fly hairs everywhere and nearly all curls had fish hooks or were not curled to the end. Thank goodness I had taken my own curler! I redid all the curls in my hair, as well as fixed ALL 3 of the other bridesmaids. Overall I am not satisfied at all for the price I paid. I expected more understanding and professionalism from Noel especially given that she saw how much Virginia was struggling, she knew how behind schedule they both were, she knew there was no time to even try to fix things the day of & she knew we were running into photography time. The time that we were supposed to finish was 2:45 (which she knew) & the time we finished was 3:15. Her excuses for running behind schedule was our two min prayer coming in from decorating, that she didn't anticipate everyone having such "long and thick" hair & that our pinterest picture examples of how we wanted our hair was unrealistic. Yes, length & thickness does effect timing, however, knowing her own ability, she should've asked hair types prior-to rather than gambling on time. Also, my hair is bra length & has never been described as thick by any cosmetologist. If a half up, half down hair style with curls & a bump is "in-congruent with reality" then perhaps the ability of the hair stylist is in question.
