Rachel
Extremely Disappointed – Damaged My Vehicle and Took No Accountability I brought my car to Tint World to have my windows tinted, and during the service my window was scratched. The scratch was not there before I dropped my vehicle off. Instead of taking responsibility, they are now claiming the damage already existed and that the installer allegedly told the manager before applying the film—yet this was never communicated to me. If they truly believed there was pre-existing damage, it should have been disclosed before proceeding, especially knowing the tint would make it darker and more noticeable. Service was also not as described or advertised. When I brought this to their attention, I was met with disrespect, hostility, and zero effort to provide a solution. They are beyond discriminatory. Rather than working toward a resolution, they were dismissive and defensive, leaving me with a damaged vehicle and no accountability. This experience was incredibly unprofessional, and the way I was treated was unacceptable. Instead of customer service, I was met with ignorance and an unwillingness to help. I would never recommend bringing your car here and strongly advise others to look elsewhere.
